Key Account Manager
Naqel Express
مجموع سنوات الخبرة :12 years, 9 أشهر
Account management of the program delivery and operations within existing accounts
Develop a strong relationship with customers
Drive for the highest level of customer satisfaction by understanding the customers' challenges and taking on a solution-based approach
Develop, maintain and improve relations with our Value Added Partners by maximizing sales opportunities
Support on demand/lead generation through support and interaction with segment-specific local specifiers
Developing new leads, building relationships with new customers and improve the relationship with existing customers
Develop an account plan to sell to customers based on their business needs.
Build and strengthen the business relationship with current accounts and new prospects.
Grow sales revenue from key accounts to ensure high levels of customer retention and revenue growth
Prospect for potential new clients and turn this into increased business.
• Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities; Meet potential clients by growing, maintaining, and leveraging your network.
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationships with new clients.
• Plan approaches and pitches; Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• Participate in pricing the solution/service.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion; Use a variety of styles to persuade or negotiate appropriately.
• Present an image that mirrors that of the client.
• Conduct ad-hoc and scheduled virtual meetings with representatives to assist in the sales process leading to increased sales within the territory.
• Make proactive sales calls within an assigned region on a daily basis with existing representatives to strengthen relationships and find selling opportunities.
• Identify and convert representatives into producing representatives.
• Manage territory to meet production goals.
• Create a referral leads list to recruit new representatives.
• Identify and convert representatives into producing representatives.
• Identify new markets and business opportunities.
• Provide customers with quotations.
• Negotiate the terms of an agreement and close sales.
• Setting up meetings with potential clients and listen to their wishes and concerns.
• Negotiate deals and handle complaints or objections.
• Exceeded targeted sales goals by (20% 2013, 70% 2014, 35% 2015), provided that increasing sales target every year.
• Fully aware of all polystyrene products ( hordy, construction decorative shapes, cement block insert, wall & roof over-lap insulation sheets, vegetable & fruits boxes, seeding trays, sandwich-panel ).
• Experienced at selling prefabricated houses (portable houses).
• Fully aware of density determination, Pricing
• Experienced at getting material approval from the consultant, owner and contractors
• High level of knowing progress of work.
• Made appointments with customers to review product requirements and to establish future opportunities.
• Answered customers questions regarding products, price and availability.
• Collaborated with colleagues to exchange selling strategies and marketing information.
• Attended trade shows and sales conferences.
• Responded to all customer inquiries.
• Collaborated with members of other departments to complete sales transactions.
• Completed documentation for product and service sales.
• Maintained productive relationship with exciting customers through exceptional follow-up after sales.
• Evaluate competitors and preforms market research.
• Emphasized product features based on analysis customers’ needs.
• Shared product knowledge with customers.
• Maintained friendly and professional customer interactions.
Bachelor Degree Accounting department