ali thazhathethil, Technical Support Engineer

ali thazhathethil

Technical Support Engineer

Automated System Company

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, iT Technical Support
Expérience
16 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 10 Mois

Technical Support Engineer à Automated System Company
  • Koweït - Al Koweït
  • Je travaille ici depuis août 2007

Technical Support.
 Resolving various Operating system and hardware related issues.
 Installing configuring and Trouble shooting Microsoft Windows operating system.
 Network Support for KASCO Project
 Active Participation in Designing, Testing of Complex LAN networks.
 Installing and configuring DNS, DHCP and other related services
 Trouble shooting Network related issues
 Structured cabling and crimping
 Troubleshooting Networks LAN, WAN on site and by phone support.
 Installing and Configuring Wireless Access Point
 Maintaining network diagrams with network devices and connectivity.
 Implementing Group Policies, Auditing & Security.
 Installation and Configuration Network Antenna CERTIFICATIONS :
Automated System Company: August 04th 2007-Till now as IT Technical Support Engineer
 Network management like configuring switches, port enabling, network printer configuration.
 Implementation and troubleshooting of Dial up and DSL connections.
 Create Network using wired and wireless network and Cabling Terminations.
 Technical support for the Q-matic All Over Kuwait
 Resolve customer problems on site
 Developing programs and creating layouts for touch screen Applications for Clients.
 Installing and configuring the queuing systems and giving the training in banks,

Éducation

Baccalauréat, iT Technical Support
  • à PGDCA
  • septembre 2002

Specialties & Skills

Microsoft Access
Web Design
Installation
Network Devices
Participation
MS Office,C++,VB Web Design ,Oracle

Langues

Anglais
Expert
Arabe
Moyen
Hindi
Moyen
Malayala
Expert
Tamil
Moyen