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Ali Wassouf, IBM FileNet Systems Expert

Ali Wassouf

IBM FileNet Systems Expert·Gov

Qatar

Bachelor's degree, Computer And Systems Engineering

Work experience

Total years of experience: 21 years, 3 months

IBM FileNet Systems Expert

March 2011 - Present

Gov

Doha, Qatar

March 2011 - Present

I am responsible about all FileNet technology in the comapny,

Company industry:
IT Services
Job role:
Information Technology

IBM FileNet Administrator, Solution Architect, Technical manager.

January 2011 - Present

Ministry of Interior,

Doha, Qatar

January 2011 - Present

My responsibilities in MOI Were:
 I am the Technical IBM FileNet Manager for all MOI FileNet projects.
 Planning, Designing MOI FileNet projects.
 Installing, configuring and supporting enterprise projects in MOI.
 Creation Solution of installing or upgrading systems for MOI.
 Supporting FileNet Developers to achieve projects.

Company industry:
Public Administration

IBM FileNet Technical engineer Team Leader and Technical manager.

October 2005 - January 2011

EBLA Computer Consultancy,

Doha, Qatar

October 2005 - January 2011

My responsibilities in EBLA Were:
 I am the team leader of ten IBM FileNet systems engineers.
 Installing, configuring and supporting enterprise projects in Qatar.
 Managing and organizing team tasks based on project plans and customer open cases.
 Responsible for all IBM FileNet Advanced issues in Qatar.
 Creation Solution of installing or upgrading systems for customers in Qatar.
 Supporting over than 25 IBM FileNet customers in Qatar ranging from small to large
sites.
 Supporting FileNet Developers to achieve projects.
 Supporting customers in Microsoft products, Symantec AVand Oracle.
 I am administrator of FileNet department domain and servers.

Company industry:
IT Services

Senior Systems Engineer and Deputy team leader

August 2006 - September 2010

Ebla Computer Consultancy, Qatar

Doha, Qatar

August 2006 - September 2010

I am working as:
 Microsoft Systems Engineer
 IBM FileNet Senior Systems Engineer
 Team leader of IBM FileNet Systems team


My responsibilities in EBLA are:
 Installing, configuring and supporting enterprise projects in Qatar.
 Managing and organizing team tasks based on project plans and customer open cases.
 Responsible for all IBM FileNet Advanced issues in Qatar.
 Creation Solution of installing or upgrading systems for customers in Qatar.
 Supporting over than 25 IBM FileNet customers in Qatar ranging from small to large sites.
 Supporting customers in Microsoft products, Symantec AV.
 I am deputy team leader of ten IBM FileNet systems engineers.
 I am administrator of FileNet department domain and servers.

Technical Skills:
1. IBM FileNet products (P8 \{Content Engine, Process engine, Application Engine implementation both stand alone and high availability, configuration and troubleshooting\}, Content services, Image services, Eforms, Eprocess, email manager, Content services federation, IDM, Open Client, Capture\{installation and administration\})
2. IBM WebSphere application server network deployment (installation, configuration, clustering and troubleshooting)
3. IBM Domino Server, louts nots \{installation\}.
4. Microsoft systems (Win XP, Vista, MS Office, MS project, MS Visio, Win 2003, Internet Security and Acceleration(ISA), Exchange server, Rights Management Service, System Management server(SMS), SQL server and sharepoint 2007).
5. Database Administrator (Oracle 8I, 9I, 10G\{deployment, administration and clustering (RAC)\}, Microsoft SQL server2000, 2005 \{ deployment, administration, clustering and troubleshooting).
6. Symantec Antivirus (enterprise edition 10, End point 11, Mail security)
7. CA backup system.
8. Cisco switches, routers, access points.
9. Hardware servers and SAN storage.

Company industry:
IT Services
Job role:
Engineering

system administrator

March 2005 - October 2005

Agriculture Bank,

Hama, Syria

March 2005 - October 2005

 Supporting clients (network, PCs, oracle application, Maintenance OF PCs and printers).
 Taking daily Backup of systems and oracle.
 Domain admin.
 Monitoring servers, router and switch.

Company industry:
Banking
Job role:
Information Technology

Education

Aleppo University

September 2024

September 2024

Bachelor's degree, Computer And Systems Engineering

Syria

FileNet Certificates

December 2006

December 2006

Diploma, FCP P8 Certified IMCS Product Technical Support 2A

Qatar

Ebla Computer Consultancy- FileNet Partner

FileNet Certificates

December 2006

December 2006

Diploma, FCP P8 Certified IMCS Product Technical Support 1A

Qatar

FileNet Certificates

December 2006

December 2006

Diploma, FCP P8 Certified:CM Administrator 2A

Qatar

FileNet Certificates

December 2006

December 2006

Diploma, FCP P8 Certified EM Administrator 2A

Qatar

FileNet Certificates

December 2006

December 2006

Diploma, FCP P8 Certified FM Administrator 2A

Qatar

FileNet Certificates

December 2006

December 2006

Diploma, FCP P8 Certified FM Administrator 2A

Qatar

FileNet Certificates

December 2006

December 2006

Diploma, FCP P8 Certified FM Administrator 2A

Qatar

Microsoft Certified Professional

April 2006

April 2006

Diploma, MCP

Jordan

Microsoft Certified Systems Administrator 2003

April 2006

April 2006

Diploma, MCSA

Jordan

Microsoft Certified Systems Engineer 2003

April 2006

April 2006

Diploma, MCSE 2003

Jordan

Cisco

January 2005

January 2005

Diploma, CCNA

Syria

Studying academy courses in Cisco Academy in Syria (special Mamoun University) and I have passed tow exams

Aleppo University

September 2004

September 2004

Bachelor's degree, B.Sc.:Computer Engineering

Syria

Skills

Microsoft Windows
Expert
Microsoft Windows
Expert
FileNet
Expert
FileNet
Expert
Advanced SQL
Expert
Advanced SQL
Expert
Websphere
Expert
Websphere
Expert
Unix
Expert
Unix
Expert
INFORMATION TECHNOLOGY
Expert
INFORMATION TECHNOLOGY
Expert
MANAGEMENT CONSULTING
Expert
MANAGEMENT CONSULTING
Expert
SYSTEM ADMINISTRATION
Expert
SYSTEM ADMINISTRATION
Expert
SOLUTION ARCHITECTURE
Intermediate
SOLUTION ARCHITECTURE
Intermediate
PRE SALES ENGINEERING
Expert
PRE SALES ENGINEERING
Expert
SYSTEMS ANALYSIS
Intermediate
SYSTEMS ANALYSIS
Intermediate
CONSULTING
Expert
CONSULTING
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
Microsoft Systems Engineer
Expert
Microsoft Systems Engineer
Expert
FileNet Systems Engineer
Expert
FileNet Systems Engineer
Expert
SQL server DBA
Intermediate
SQL server DBA
Intermediate
Oracle DBA
Intermediate
Oracle DBA
Intermediate
IBM WebSphere Network deployamnet
Intermediate
IBM WebSphere Network deployamnet
Intermediate
IBM Domino Server
Beginner
IBM Domino Server
Beginner
Symantec Antivirus
Expert
Symantec Antivirus
Expert
Cisco switches, routers
Beginner
Cisco switches, routers
Beginner
CA backup system
Beginner
CA backup system
Beginner
Microsoft Windows
Expert
Microsoft Windows
Expert
FileNet
Expert
FileNet
Expert
Advanced SQL
Expert
Advanced SQL
Expert
Websphere
Expert
Websphere
Expert
Unix
Expert
Unix
Expert

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Certifications
(Cisco certified network associated academic certificate).
(Microsoft Certified Systems Engineer 2003).
(Microsoft Certified Systems Administrator 2003).
MCP (Microsoft Certified professional).
FCP Image Manager(CS)-Product Technical Support
FCP P8 Certified: IM (CS) Technical Support 1A.
FileNet FCP P8 Certified IMCS Product Technical Support 2A.
FileNet FCP P8 Certified FM Administrator 2A
FileNet FCP P8 Certified EM Administrator 2A.
FileNet FCP P8 Certified CM Administrator 2A.
FileNet Certified P8 Administration.
FCP Business Process Manager-Product Technical Support
FCP Content Manager-Product
Certificate Of Completion SQL Server 2008 Backup, restore and DB snapshots.
Certificate Of Completion SQL Server 2008 Configuration
Certificate Of Completion SQL Server 2008 Installation.
Attended SQL Course 623 1 Maintaining a MSSQL Server 2008 R2 database.
Service Management Center of excellence Training.

Training
MCSE
MCSE
Jan 2006
Administration and programming
FileNet Case Manager
Mar 2013
FileNet admin cources
IBM P8 administration
Mar 2007