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Alia Al Marri, Quality Analyst

Alia Al Marri

Quality Analyst

ENOC

Location
United Arab Emirates - Dubai
Education
Master's degree, Management of IT and Governance
Experience
6 years, 7 Months

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Work Experience

Total years of experience :6 years, 7 Months

Quality Analyst at ENOC
  • United Arab Emirates - Dubai
  • My current job since February 2018

- Doing periodic Internal Audits
- Analysis of Customer Complaints Monthly
- Handling MOC
- Assisting with the implementation of Mystery Shopper at ENOC Stations
- Data Analysis
- Preparing Management Reviews for the Retail Segment

Quality Specialist - Internship at Jumeirah Group
  • United Arab Emirates - Dubai
  • May 2017 to July 2017

Quality auditing, Statistical data analysis and Knowledge of quality standards (ISO).

Medalia (Guest feedback system) was acknowledged and mastered.

Education

Master's degree, Management of IT and Governance
  • at Canadian University of Dubai
  • February 2019

Capstone project was about Paperless Transactions and its implementation in the UAE Government

Bachelor's degree, Quality and Strategic Management
  • at Higher Colleges of Technology
  • July 2017

Specialties & Skills

Quality Auditing
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Microsoft Excel
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Flexibility
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Analytical Skills
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Persistence
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Flexible
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Problem Solving Skills
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Fast Learner
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Excellent Analytical
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Punctual
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Team Leader
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Languages

English
Native Speaker
Arabic
Native Speaker
French
Intermediate

Training and Certifications

EnMS ISO 50001:2018 Modular Auditor Transition Workshop (Training)
Training Institute:
Bureau Veritas Group
Date Attended:
November 2019
EnMS ISO 50001:2018 Modular Auditor Transition Workshop (Training)
Training Institute:
Bureau Veritas Group
Date Attended:
November 2019
Process Management: Mapping and Improvement (Training)
Training Institute:
Meirc Training and Consulting
Date Attended:
December 2019
Certified Internal Auditor (IMS) (Certificate)
Date Attended:
February 2019

Hobbies

  • Art