علياء حسين

Assist team members to ensure the project's achievement.
Suggest measures for improving customer satisfaction and loyalty.
Oversee the implementation of different contracts.
Build, encourage and maintain long-term relationships with key stakeholders.

Arkan Plaza _ Extension
Generate Footfall & GLA analyses.
Ability of surfing via different channels to collect the data needed.
Create marketing researches based on searching, collecting, analyzing, and summarizing different information to serve business needs & objectives.
Establish SOP for call center/reception.
Build Company’s Employee Handbook Policies.
Liaising with Legal Department - (Review & Edit Retail Contract).
Execute the Tenants Manual liaising with all concerned departments, plus providing input on it.
Create marketing researches based on searching, collecting, analyzing, and summarizing different information to serve business needs & objectives.
Identify & ensure that the standards are communicated to all tenants & implemented accordingly
with operation support.
Monitor and analyses tenants mid-long term performances to ensure that they meet objectives.
Providing an updated status report to the top management.

-- Click & Shoot
- My Face Book Page:

https://www.facebook.com/AliaaClickandShoot/?view_public_for=661244254063353

Setting company policies and procedures
Setting company's employees job discretions.

• Document all Departments Policies & Procedures.
• Manage & supervise office staff with monitoring and record their development &assign their clerical & secretarial functions.
• Recruit Admin staff and evaluate their performance.
• Create procedures & Policies for the company.

• (Mall Opening Team)
Create PM Tracker Meeting - Operations Hand Over
Create Petty Cash Procedures, Storage's Summary Report, & Filing Process (Insurance, Essential Doc.).
Prepare statistical reports, manage spreadsheets and Making PowerPoint Presentation
Assist in developing of graphical statues using Photoshop.
Responsible of updating Design Dep. Presentation.
Trace related document for each Unit. Prepare Kick of Meetings.
Liaise with Tenants to get approved document and to achieve mile stones.

• (Mall Opening Team)
Work Closely with Legal and Leasing Team
Establish standards and procedures for employees, define procedures and organize office operations and procedures.
Assign and monitor clerical and secretarial functions for my staff.
Recruit and select my staff and evaluate their performance.
Define procedures for record retention with planning and implement office system.
Manage and monitor Mall Insurances, GLA & Footfall.
Manage and supervise office staff with monitoring and record their development.
Assist Management in developing Graphical status progress report & preparing the Executive Board meeting presentation.
Maintain office services (stationary, cleaning, security and Buffet)
Responsible for updating & coordinating the Project Execution Plan for Retail portfolio.
Participated in a number of interactive presentations related to the company projects.

Responsible of all correspondences related to chairman.
In charge of VP Agenda
Participated in a number of interactive presentations related to company projects.
Assemble data for all our corporate clients.
Monitoring Security & HK team

Creating an inclusive data directory for all our corporate clients & another for all personal contacts using Access.
Responsible for the CEO agenda.
Participated in a number of presentations related to company projects (using PowerPoint & Moviemaker).
Attending Furnex 2004 exhibition as an exhibitor & a marketing officer with the company.