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مفيدة Moideen, Office Adminstrator/Executive Secretary

مفيدة Moideen

Office Adminstrator/Executive Secretary·S.S.M.TOURSIM AND CARGO

الإمارات العربية المتحدة

بكالوريوس, International Business & Economics

الخبرة العملية

مجموع سنوات الخبرة: 9 سنوات, 6 أشهر

Office Adminstrator/Executive Secretary

فبراير 2011 - فبراير 2015

S.S.M.TOURSIM AND CARGO

دبي، الإمارات العربية المتحدة

فبراير 2011 - فبراير 2015

 Arrange conferences, Hotel bookings, meetings, and travel reservations for office personnel.
 Answered phones and acted as liaison to help clients in need.
 Assisting the other office staff as requested. Maintain Data & Files and all correspondence in office
 Managing calendars & schedules meetings for the MD .
 Organizing and maintaining diaries and making appointments.
 Handling HR Recruitment, as well as maintain & extended to employee retention in Companies.
 Handling departmental development, HRIS, employee relations, training and development, benefits, compensation, organization development, executive administration, and employment.
 Producing documents, briefing papers, reports and presentations.
 Prepare correspondence, screen all calls & emails on behalf of the MD
 Preparing company reports using Excel
 Staff administration including holiday and sickness tracking.
 Monitoring of staff timesheets time in lieu and holidays.
 - Liaising with internal & external clients
 Organizing meetings and ensuring senior managers are well prepared for them. Maintaining & developing the office filing systems both on paper and computer.

مجال الشركة:
الشحن
الدور الوظيفي:
إدارية

Legal Secretary

ديسمبر 2010 - يناير 2011

AL SHAMSI & PARTNERS (ADVOCATES & LEGAL CONSULTANTS),

دبي، الإمارات العربية المتحدة

ديسمبر 2010 - يناير 2011

• Compose and revise legal documents for attorneys, including letters, depositions, and court filings.
• Answer direct attorney phone lines and act as liaison between clients and attorneys.
• Schedule all appointments and briefings for attorneys, as well as track and maintain busy attorney schedules.
• Managed all administrative and office duties for sole attorney's office.
• Answered phones and acted as liaison to help clients in need.
• Receive and transcribe legal dictation.
• Open and maintains legal files.

مجال الشركة:
مكاتب المحاماة
الدور الوظيفي:
إدارية

Accounts Assistant (Receivable Section)

مارس 2009 - سبتمبر 2010

TAWSEEL DISTRIBUTION& LOGISTICS(A Member of Dubai Media Incorporated),

دبي، الإمارات العربية المتحدة

مارس 2009 - سبتمبر 2010

• Entering the subscription & retail customer’s data.
• Entering the receipts
• Invoice tracking Updating
• Making collection target.
• Following up with customers regarding the payments.
• Customer creation in Oracle Application
• Credit Memo & Debit Memo entries
• Bank Deposit Entries
• Making collection report.
• Making Statement Of Account
• Making Receipt
• Issuing of Remittance Book
• Providing the customers with updated statements
• Answers correspondence, phone, and electronic mail concerning procedures or inquiries on the processing of payments by responding verbally or in writing.
• Maintains and updates files for payment documents, invoices, purchase orders, requisitions, accounts receivable, and correspondence; gathers and collates records as requested by supervisor or others; processes, photocopies, and files documents and records as required for record keeping.
• Other assigned works

مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
المحاسبة والتدقيق

Marketing Coordinator

يناير 2009 - مارس 2009

AZAAN HEAVY EQUIPMENT & RENTAL

دبي، الإمارات العربية المتحدة

يناير 2009 - مارس 2009

• Receiving inquiries and follow-up calls ensuring high levels of customer satisfaction using effective listening and communication.
• Handling customer’s enquiries.
• Making quotations for customers.

مجال الشركة:
البناء والتشييد
الدور الوظيفي:
التسويق والعلاقات العامة

Receptionist cum Secretary/Customer service executive

يوليو 2005 - ديسمبر 2008

DCFC Shipping

دبي، الإمارات العربية المتحدة

يوليو 2005 - ديسمبر 2008

• Answer telephone, screen and direct calls
• Take and relay messages
• Provide information to callers
• Greet persons entering organization
• Direct persons to correct destination
• Deal with queries from the public and customers
• Ensures knowledge of staff movements in and out of organization
• General administrative and clerical support
• Prepare letters and documents
• Receive and sort mail and deliveries
• Schedule appointments
• Maintain appointment diary either manually or electronically
• Organize Meeting.
• Receiving inquiries and follow-up calls ensuring high levels of customer satisfaction using effective listening & & communication.
• Responsible for the follow-ups with the customers.
• Making arrival notice for shipments
• Issuing delivery order.
• Manifesting for Import shipments.

Handling HR Recruitment, as well as maintain & extended to employee retention in Companies.
Shortlist the candidate & Send to relevant Department.
Assisting the other office staff as requested.
Maintain Data & Files and all correspondence in office
Handling departmental development, HRIS, employee relations, training and development, benefits, compensation, organization development, executive administration, and employment.
Arranging new activities & Programmers to motivate to the staff.
Compose and revise legal documents for attorneys, including letters, depositions, and court filings.
Answer direct attorney phone lines and act as liaison between clients and attorneys.
Schedule all appointments and briefings for attorneys, as well as track and maintain busy attorney schedules.
Arrange conferences, Hotel bookings, meetings, and travel reservations for office personnel.
Managed all administrative and office duties for sole attorney's office.
Answered phones and acted as liaison to help clients in need.
Receive and transcribe legal dictation.
Open and maintains legal files.

مجال الشركة:
الشحن
الدور الوظيفي:
إدارية

التعليم

MADONNA UNIVERSITY

سبتمبر 2010

سبتمبر 2010

بكالوريوس، International Business & Economics

الولايات المتحدة

B.Sc. with Honours in Business Administration

Skills

Customer Satisfaction

Expert

Telephone Support

Expert

Administrative Support

Expert

Microsoft Office

Expert

Accounts Receivable

Expert

: MS OFFICE (EXCEL, WORD , POWERPOINT, ACCESS AND FONTPAGE)Operating system: MS-DOS, WINDOWS98/2000

Expert

Office Management: Spreadsheets/Reports, Travel Coordination,Typing :40-50wpm

Expert

اللغات

الانجليزية

متمرّس

الهندية

متوسط

العربية

متوسط

الهوايات والاهتمامات

LISTENING TO MUSIC,READING DRAWING