Senior HR Specialist
CTC Academy
مجموع سنوات الخبرة :4 years, 11 أشهر
Job description:
Responsible for The academy’s five branches in the following aspects:
Recruitment:
For the academy:
-Administering the recruitment process to include screening resumes/applications, interviewing and applicant skill testing.
-Developing a pool of qualified candidates in advance of need.
-Conducting exit interviews to monitor the turnover rate & retain qualified employees.
Wasla project:
CTC academy conducted a deal for Wasla to recruit candidates for the following accounts: TE data, Microsoft, Tekcorner, Vodafone & other international accounts
-Screening resumes, interviewing & selecting qualified candidates for Wasla for the following positions: off shore call center agents, web designers, web developers, Technical Supports & Sales.
Payroll:
Following up on the attendance system (finger print).
Collecting time keeping documents to audit leave & excuse usage and overtime worked using various manual and reference materials to ensure compliance with applicable departmental rules, regulations & policies.
Providing departments and employees with payroll and personnel related inquiries.
Performance Management:
Introducing various parameters that measure the performance levels of the employees. Based on these indicators, the individual performance is monitored, judged and rewarded appropriately.
Personnel:
Ensuring that all documents in the employees’ files comply with documents needed as set by the labor law and social insurance.
Maintaining and updating all the employment & attendance records.
-Implementing and maintaining filing system.
Managing the finger print system.
Holding on all HR administration work.
Partnering with management on employee relations and conducting internal investigations.
Making sure that all the HR activities are in full compliance with the organization's rules and regulations.
Making changes in policies that will benefit the employees as well as the company.
Making recommendations to improve the HR related issues like salaries, allowances & work conditions.
updating the employees with the changes in the rules, policies, and procedures.
Handling all hiring issues such as employment contract, social insurance application, bank applications and the hiring documents with all new employees and maintaining it in the employee files.
Maintaining healthy relations with the employees and motivating them to achieve the mission of the organization.
Providing guidance and mediation on staffing and management issues.
Management relations:
Participating in management meetings.
Acting as an advisor & consultant to all managers.
-Handling the recruitment process from building up a pool of candidates, screening cvs, conducting intial interviews and conducting tests, and handling the hiring and orientation procedures.
-Developing a pool of qualified candidates in advance of need.
-Coordinating second interviews to be held in the Head office
- preparing weekly report about the weekly training in order to be sent to the head office.
- preparing monthly report about the managers.
- Following the trainees' attendance.
- revising the new candidates' papers according to the company's system.
-Implementing and maintaining filing system .
-Holding on all HR administration work.
-Interpreting and explaining human resources policies, procedures, laws, standards, or regulations.
- Informing new candidates of details such as tasks, compensation, working conditions & etc.
-Preparing, revising and updating job descriptions that accurately describe job purpose, scope of responsibility & prerequisites.
- Assisting in maintaining high performance work environment that value interpersonal relationship for better work life balance.
-Responsible for staff updated data base record and official papers.
-Updating employees'database to develop & updating needed reports.
-Assisting in preparing company reports ( recruitment, turnover, training)
-Handling the internal training coordination(booking conference rooms, material, facilities, equipment, needed handouts, attendees'list, trainig evaluation & feedback)
- Coordinating external trainings with the external training providers .
- Collecting updated training calenders from the trainig providers : assess &recommend best of them.
- Assisting in formulation of training plan& in the TNA process.
-Pertaining trainig & development appropriate records in employees' file.
-Executing follow up on the training implementation & feedback evaluation.
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-Handling the recruitment process from building up a pool of candidates, screening cvs, coordinating interviews and conducting tests, and handling the hiring and orientation procedures.
-Developing a pool of qualified candidates in advance of need.
-Holding on all HR administration work.
-Keeping records of personnel transactions such as hires, promotions, transfer, and terminations.
-Updating employee data.
-Implementing and maintaining filing system.
-Handling all personnel department issues such as vacations, leaves, attendance and absence.
-Responding to inquiries regarding policies, procedures and programs.
-Implementing the policies and procedures of the company.
- Conducting investigations of employee complaints, taking displinary actions & recommending corrective actions or responses.
- Conducting the orientation session for the new employees.
- Updating payroll according to latest staff situation.
- Updating the Employee handbook.
-Preparing employment contracts in line with the company policies.
-Preparing, revising and updating job descriptions that accurately describe job purpose, scope of responsibility & prerequisites.
- Preparing, revising and updating company profile and organization charts using Visio application.
-Updating the documentation of the HR department.
- assisting in maintaining high performance work environment that value interpersonal relationship for better work life balance.
-Posting vacancies & screening resumes, selecting qualified candidates.
-Coordinating interviews with candidates & managers.
- Keeping records of all employee transactions like hiring, transfer& termination.
-Updating employee data.
-Following up employee leaves & absenteeism.
-Orienting new employees about the company, its policies, procedures& rules.
-Preparing hr reports for the company.
- Making sure that payroll policies follow equity