Project MH & Referral Officer
Mousawat Organization
Total years of experience :3 years, 5 Months
• Developed and executed a comprehensive communication and referral strategy for the organization, resulting in improved coordination and faster response times
• Oversees deadlines, workflow, meetings, and appointments relevant to the project.
• Focal point in the Bekaa to coordinate with hospitals focal
points/beneficiaries/relevant partners and process patients.
• Human resources tasks, recruitment process and monitoring the performance of staf and volunteers
• Set Plans for distribution of food coupons and others, to ensure the quantity and
quality of distributuion.
• Strengthening referral pathway to support refugees with disabilities.
• Preparing MoUs and contracts.
• Set Coordination meeting with all NGOs, and Collaborate with the schools.
• Ensuring the availability, afordability, and accessibility of rehabilitation services.
• Prepare detailed reports, highlighting project achievements, challenges, and recommended solutions to optimize the referral process.
• Trained, and led a team responsible for external referrals and communication, ensuring a cohesive and eficient workflow.
• Conduct field visits to monitor the implementation of the activities.
• Manage external referral, including Psycho-social services, Mental Health, and other services.
• Support the administrative coordination of protection activities and their
implementation, liaising with internal and external parties to initiate requested.
• Maintained an up-to-date data service mapping and service providers contact list for referrals.
• Produced monthly and quarterly analytical reports on referrals and conducted data
analysis to improve the referral process continuously.
• Worked with field teams to collect information on potential case studies, ensuring timely reporting and efective coordination for support.
• Managed cases in need of external referrals, ensuring they were referred and followed up with external partners in a timely and efective manner.
• Facilitating individuals with disabilities to do their rights on an equal basis with others.
HR Oficer: Amaleen Restaurant.
• Recruitment process, including CV shortlisting, interview scheduling, and reference check.
• Prepare a new employee documents in alignment with HR policies.
• Managed employee leaves and provided training on timesheet submission.
• Prepare pay-slip and maintain employee records.
• Performed various HR tasks as requested by the Manager.
• Recruitment process, including CV shortlisting, interview scheduling, and reference check.
• Prepare new employee documents in alignment with HR policies.
• Managed employee leaves and provided training on timesheet submission.
• Prepare pay slips and maintain employee records.
• Performed various HR tasks as requested by the Manager.