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تم إلغاء حظر المستخدم بنجاح
Alice Smith, Business Analyst

Alice Smith

Business Analyst·Jet2holidays & Jet2.com

الإمارات العربية المتحدة

بكالوريوس, Fashion Design with Marketing & Production

الخبرة العملية

مجموع سنوات الخبرة: 8 سنوات, 1 أشهر

Business Analyst

أكتوبر 2022 - أكتوبر 2025

Jet2holidays & Jet2.com

مانشستر، المملكة المتحدة

أكتوبر 2022 - أكتوبر 2025

• Led the rebuild of an analytical cloud data warehouse and delivered end-to-end analytical reporting to
senior commercial teams, following the implementation of a new business process and department.
• Delivered a new-to-industry Inflight Retail Product across Airline Operations and Supply Chain.
• Improved internal team processes by 25% with a new revenue optimisation interface.
• Delivered analytical data migration initiatives achieving 1-2% annual savings on multi-million-pound
spend.
• Selected as the first internal hire into a mid-level BA role, credit to my high analytical and delivery
performance.

Project Highlights
• Led BA activity for an AI/ML-driven Inflight Retail Revenue initiative optimising onboard product selection.
• Collaborated with third-party vendors to support delivery of automated operation integration with current
business processes.
• Conducted end-to-end process mapping and gap analysis across 10+ operational workstreams.
• Defined regulatory and operational requirements across ground operations, crew, finance and supply
chain.
• Acted as project lead across Data Science, Data Engineering, and Application Development teams.
• Supported RFP-to-pilot delivery of an airline pricing solution, defining data entities for ML consumption.
• Delivered a cloud data migration of billions of rows to build a Tableau reporting suite, reducing annual
accommodation contracting spend by 1-2%.

Core BA Competencies
• Led agile delivery across multiple workstreams, supporting sprint planning, backlog refinement, UAT and
BAU processes and project management principles.
• Managed product backlogs, defined user stories and acceptance criteria, and ensured prioritisation aligned
with business value.
• Produced clear documentation including process flows (BPMN), data models, user stories, and functional
specifications.

مجال الشركة:
شركات الطيران

Senior Brand Product Executive

ديسمبر 2019 - أكتوبر 2022

Jet2holidays

مانشستر، المملكة المتحدة

ديسمبر 2019 - أكتوبر 2022

• Delivered 50% passenger growth for the Indulgent Escapes premium brand.
• Launched a new Inflight Retail Product voucher proposition.
• Secured new hotel partnerships driving substantial passenger growth.
• Managed a portfolio of 40+ luxury hotels across 14 destinations.
• Represented Jet2holidays at international trade shows (FITUR, WTM).
• Supported the VIBE rebrand, including guidelines, enablement, and training.
• Line-managed and mentored junior team members.

مجال الشركة:
شركات الطيران

Senior Product Development Executive

يناير 2018 - ديسمبر 2019

Jet2holidays

مانشستر، المملكة المتحدة

يناير 2018 - ديسمبر 2019

• Launched three new destinations and a new Camping Holidays product line.
• Created risk and safety frameworks and supported global operational readiness.
• Conducted market research to shape commercial strategy.
• Supported roadmap planning and contributed to business-wide initiatives.

مجال الشركة:
شركات الطيران

Garment Technologist

أكتوبر 2017 - يناير 2018

Smiffy’s Creative Ltd.

مانشستر، المملكة المتحدة

أكتوبر 2017 - يناير 2018

• Managed key accounts for major UK retailers, coordinating requirements between clients, internal teams,
and international suppliers—developing strong stakeholder management and cross-functional collaboration
skills.
• Led product development and technical compliance processes, defining specifications, tracking delivery,
and ensuring regulatory and quality standards were met across multiple markets.
• Introduced new testing and compliance processes that reduced costs and improved efficiency,
demonstrating a focus on process optimisation and data-driven decision-making.
• Acted as company lead for ZDHC sustainability compliance, aligning multiple stakeholders on
environmental and regulatory standards—showcasing governance, policy implementation, and project
coordination skills.
• Maintained daily communication with suppliers in China and India, resolving issues, clarifying
requirements, and ensuring on-time delivery, developing vendor management and global collaboration
experience.
• Produced detailed documentation including test reports, specifications, and technical
guidance—developing skills in requirements documentation and reporting.

مجال الشركة:
الأزياء والملابس

التعليم

University of Huddersfield

يوليو 2016

يوليو 2016

بكالوريوس، Fashion Design with Marketing & Production

المملكة المتحدة

Selby College

يوليو 2012

يوليو 2012

دبلوم، Fashion & Clothing

المملكة المتحدة

Skills

BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
JOURNALISM
Intermediate
JOURNALISM
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PRODUCT INNOVATION
Intermediate
PRODUCT INNOVATION
Intermediate
PRODUCT MANAGEMENT
Intermediate
PRODUCT MANAGEMENT
Intermediate