Co-ordinator
A. S. Moloobhoy Pvt Ltd
Total years of experience :3 years, 0 Months
Work Profile:-
Working with as Co-ordinator for Life Saving and Fire Fighting(LSA-FFA).
Coordinate with Vessel Owners, Masters of vessel and engineers for the smooth completion of Lifeboat, Life raft and FFA servicing on board and service stations.
Knowledge in field of construction, repair and refit of Naval, Military and Commercial vessels.
Coordinate with Logistics and supply chain team to ensure movement of Men/Material in efficient and timely manner.
Prepare Quotations for services.
Knowledge of ships/vessel technical and non-technical.
Planning and making all arrangements for engineers to attain servicing jobs at any location as per client requirement.
Identify opportunities for up selling and increasing revenue
Liaising with agencies like Indian Register of Shipping
Coordinate with Vessel Owners/Charterers for smooth berthing & sailing of Break Bulk Vessels. Liaisioning with Principals for funds. Monitor Vessel operations for quick vessel turnaround. Attend to customer complaints.
Reports to Senior Manager - Commercial and Services on a weekly basis with regard to Service Delivery compliance.
Reviewing contracts and updating management for changes
Maintain the Inventory updates on stocks. Arrange to have some safety stock to get you through shortages from unexpected event.
Updating the Sales team for pre orders and informing the stores of same.
Creating draft invoices for approvals and following up with clients for payments along with costing once completion on the assignment and forwarding report to Management on profit/loss details.
Handling Pyros required and arrange logistics as per safety standards.
Worked on ERP (Enterprise Resource Planning software) at an Expert Level.
Costing on weekly basis for the profit calculation and sending to the upper management.
Constantly monitoring spares requirement and other safety equipments for the all servicing department.
Keeping a Track of card Used and customer History to stop any misuse.
•Using different tools for verification in background for security of cards used.
•Responsible for indenting suspicious booking on the site by unauthorised purchase good hand on application Sabre and Amadeus.
•Booking tickets, changing itenary, cancelations, rescheduling airline and hotel booking.
•Email Co-Ordination with clients and daily updates on new fraud trends.
•Taking Authorisation of customers for Booking for higher or on suspicious scenarios.
•Co-ordinating with the major banks around world like American Express, JP Morgan Chase, Citibank, etc. to save revenue loss of customers.
•Handling customer and banks over suspicious travel and constantly in touch with the Airlines to avoid misuse of tickets.
•Well aware of closing down the system different fraud trends and briefing the team of same on daily basis.
•Achieved top performer certificates soon becoming the senior member.
•Maintain excel data and forwarding to clients, airlines and banks building strategies to avoid fraud bookings.
•Conduct day-to-day shift or oversee department operation (e.g., conduct shift briefings, ensure shift coverage)
•Handling HR queries on their absence along with payroll team.
Provide support to the administration regarding, IT issues, email management, call management, travel management, accommodation, etc.
•Responsible for taking care of client data.
•Responsible to handle the office and looking over client and solving queries in absence of manager.
•Looking for New clients in market.
•Conduct day-to-day shift or oversee department operation (e.g., conduct shift briefings, ensure shift coverage)
•Coordinate tasks and work with other departments to ensure that the department runs efficiently
•Ensure that department goals are communicated, understood, and met.
•Collaborate with management to develop and carry-out ideas and procedures to continuously improve department performance.
and Remote Support (North America) team between banks and company on project of RRS.
•Responsible solving ATM machine faults remotely.
•Responsible to handle and manage the Mumbai remote team and on site American engineers.
•Worked on SharePoint, Oracle and Dynacom series for Atm monitoring.
•Working closely with onboard US, Canada and Serbian team.
•Constantly in touch with Banks to monitor the ATM issues if due to natural conditions extreme climate, etc.
•Conduct day-to-day shift or oversee department operation (e.g., conduct shift briefings, ensure shift coverage)
•Coordinate tasks and work with other departments to ensure that the department runs efficiently.
•Ensure that department goals are communicated, understood, and met.
•Collaborate with management to develop and carry-out ideas and procedures to continuously improve department performance.
•Maintaining Data and excel management for data analysis.
•Policy and Procedures.
•Co-ordination with CPC for replenishment of cash in ATM
•Co-ordination with bank custodians and different department for smooth working