Alina Mikushyna, Personal Assistant

Alina Mikushyna

Personal Assistant

Smart Team

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, music
Experience
8 years, 7 Months

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Work Experience

Total years of experience :8 years, 7 Months

Personal Assistant at Smart Team
  • United Arab Emirates - Dubai
  • My current job since January 2023

-Executing and coordinating day-to-day office management.
-Managing the CFO's schedule, emails, and engagements.
-Develop and maintain a filing system.
-Acting as the first point of contact for incoming queries from internal and external stakeholders.
-Order office supplies and research new deals and suppliers.
-Collating and reviewing data on organization activity and preparing for reporting.
-Works with sensitive information with discretion to maintain confidentiality.

Personal Assistant To CEO at "WIZARD IMMIGRATION SERVICES
  • United Arab Emirates - Dubai
  • December 2021 to January 2023

-Executing and coordinating day-to-day office management for the CEO.
-Managing the CEO's schedule, emails, and engagements.
-Providing an efficient support service to the CEO, including responsibility for scheduling, and managing appointments and meetings within a rapidly changing set of priorities and demands.
-Acting as the first point of contact for incoming queries from internal and external stakeholders.
-At times will be required to handle several personal tasks/projects for the CEO.
-Collating and reviewing data on organization activity and preparing for reporting.
-Booking and arranging accommodation and meeting space as required for the CEO and Executives.

Personal Assistant at I.L.T.C General Trading L.L.C
  • United Arab Emirates - Dubai
  • December 2019 to November 2021

-Supported Executives in the front and back offices.
-Calendar and diary management.
-Greeted and courteously welcomed all visitors and clients.
-Prepared business correspondences and presentations promptly.
-Travel and logistics planning for business trips.
-Arranged courier deliveries internal and international.
-Worked closely with the IT department to issue emails,
-Coordinated with building facilities management for access cards, permits, and
all building-related concerns.
-Processed all business-related expenses, including vendor invoices, promptly.
-Monitored office and building utilities.
-Maintained up-to-date HR records.

Senior Customer Service Executive at Ramee Group Of Hotels & Resorts
  • United Arab Emirates
  • July 2017 to November 2019

-Welcomed customers to a food service environment and ensured that they
were seated and received attentive service.
-A maintained waitlist of patrons at peak hours passed out menus and handled
phone calls.
-Responded to customer inquiries.
-Troubleshooting tech problems.
-Handled complaints to build strategies for improving the overall customer.
-Experience and foster loyalty.

Administrator at Music Art Center by Pinchuk
  • Ukraine
  • October 2015 to May 2017

-Coordinated daily Art Centre operations.
-Delivered superior service and maximized customer satisfaction.
-Responded efficiently and accurately to customer complaints.
-Organized and supervised shifts.
-Trained new and current employees.

Education

Bachelor's degree, music
  • at REGIONAL MUSIC COLLEGE NAMED M. GLINKAeducational institutions
  • July 2015

Teacher of Primary Specialized art

Specialties & Skills

Accuracy and attention to details
Tact and discretion
Knowledge of relevant software
Calendar management
Organization and time management
Office administration

Languages

English
Expert
Russian
Native Speaker
Ukrainian
Native Speaker