Owner And Manager
Abjad Learning Center
مجموع سنوات الخبرة :22 years, 2 أشهر
As HR Manager I was responsible for establishing the HR department. I built the HR infrastructure needed to support the Company's growth by leading a proactive HR team. I implement the HR policies and procedures and prepare the job descriptions. I'm supporting the Line Managers for achieving goals and I'm following-up all the personnel issues such as employee relation, compensation, Payroll and NSSF, recruitment, preparing HR budget, Training for more than 500 employees.
Reporting to the CEO, I cooperated with the Deputy General Manager, the Business Units Coordinators, the Group Sales Manager, the Sites, Set-ups & Operations Manager, as well as with the Control Management Coordinator to get through the activity of the group, its personnel and HR modules, in order to complete and develop the Group HR Manual that will include HR needs, recruitment and integration processes, good communication flows, income & bonus scheme, performance management, personnel files, career development, succession planning, training and development needs and other HR administration related tasks.
Receive and record job requests from employers.
▪ Interview job seekers and prepare shortlists of candidates for referral to
prospective employer.
▪ Maintain follow up with the candidate and his/her employer to ensure successful
placement and satisfaction of both parties
▪ Advise job applicants of the success/failure of their application, their personal
presentation at interviews, and their written applications and resumes.
▪ Answer enquiries from employers about consultancy services.
▪ Visit clients to discuss consultancy service & fees, and assess working conditions.
▪ Arrange appropriate training in job skills
▪ Screening CV’S and searching for adequate candidates
▪ Conduct interviews and recruit suitable candidates for junior and senior levels
▪ Attend universities’ recruitment events.
▪ Preparing job descriptions
▪ Updating all current positions and vacancies with job description and special requirement in
the company
▪ Assist and follow-up on Company’s policies and procedures.
▪ Prepare and update weekly and monthly analytical reports.
▪ Manpower planning and refine hiring process
Activities include:
- Recruitment (Responsible for the staffing and recruitment process, Conduct recruitment assessment needs on periodical basis, Responsible for employees’ induction and follow-up on all aspects related to their placement.)
-Career planning, development and training (Follow- up on all staff to identify prospect vacancies, promotions & terminations, Perform training evaluations and work with Managers to link learning with performance objectives and evaluations, preparing job descriptions, Acting as an internal consultant)
- Preparing payroll and timesheet
- Writing policies and procedures (Responsible to develop and implement basic HR policies and company’s policies and procedures)
-Managing employees (Manage employees: holidays / leavings / confirmations/ terminations process / manage and ensure complete process of left employees
Manage the quality of service and the team performances
Manage, animate and motivate the team
Preparing yearly team evaluation
Recruit, Train and integrate the newly recruited
Develop customer service representatives technical and behavioral
skills through constant trainings: (Identify gaps and provide training solutions and ensure that trainings are effectively implemented)
Manage adequate integration scheme for newly recruited
Recruitment, personnel administration, employee relations, compensation&benefits, training, performance appraisal, ...
Public relations, customer service, sociology , teaching