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Aline Hoyoukian, Demand planner-Purchasing

Aline Hoyoukian

Demand planner-Purchasing·Gray Mackenzie.

Lebanon

Bachelor's degree, Administration management

Work experience

Total years of experience: 6 years, 5 months

Demand planner-Purchasing

July 2025 - September 2025

Gray Mackenzie.

Beirut, Lebanon

July 2025 - September 2025

• Develop accurate demand forecasts for multiple FMCG and retail product categories using
sales trends, seasonality, and promotional plans.
• Maintain optimal inventory levels across retail branches and warehouses to minimize stockouts and overstock.
• Manage the procurement cycle — from supplier selection and negotiation to purchase order
creation and delivery follow-up.
• Coordinate with suppliers, logistics, and warehouse teams to ensure on-time product availability.
• Monitor supplier performance, pricing, and lead times to ensure quality and cost efficiency.
• Use ERP systems (SAP / Odoo/NAV) for order management, stock control, and data tracking.
Company industry:
Retail & Wholesale
Job role:
Purchasing and Procurement

Administrative Assistant – Automotive Division (Audi)

January 2023 - January 2025

Kettaneh Group.

Beirut, Lebanon

January 2023 - January 2025

• Provide comprehensive administrative and clerical support to the Audi automotive management and sales teams.
• Handle vehicle documentation, registration, invoicing, and delivery coordination with accuracy and attention to detail.
• Coordinate service appointments, warranty claims, and follow-ups between departments and clients.
• Manage incoming calls, emails, and correspondence, ensuring timely and professional communication.
• Prepare reports, presentations, and dashboards for management review.
Company industry:
Automotive Dealership & Distributor
Job role:
Maintenance, Repair, and Technician

Purchasing & Logistics Coordinator

January 2023 - December 2023

Bold Lighting Beirut,

Beirut, Lebanon

January 2023 - December 2023

• Monitor and update ETAs for purchase orders, ensuring timely communication of delays and changes.
• Arranging shipments LTL, FTL, and Ground.
• Created and processed new item purchase orders based on stock levels and demand.
• Maintained accurate purchasing records and Excel reports for inventory tracking.
• Collaborated with accounting to match purchase orders with invoices and coordinate vendor payments.
• Follow-up with vendors to ensure purchase orders have correct price, freight charge, and delivery date.
• Negotiate terms, conditions, and pricing with suppliers to achieve favorable agreements.
• Process credit memos, refunds, RMAs and replacements in collaboration with accounting.
Company industry:
Industrial Production
Job role:
Engineering

Supervisor

October 2016 - January 2020

Joanna Dahdah jewelry.

Beirut, Lebanon

October 2016 - January 2020

• Supervise and train sales associates on product knowledge, customer service, and sales techniques.
• Assign tasks and schedules to employees.
• Resolve customer complaints and concerns professionally.
• Implement strategies to meet or exceed sales targets.
• Process invoices, sales reports, and financial transactions.
Company industry:
Retail & Wholesale
Job role:
Sales

Internship Customer service Representative

January 2016 - January 2017

BLOM BANK S.A.L (Retail department)

Beirut, Lebanon

January 2016 - January 2017

• Greet and assist customers in-person, via phone, or email.
• Provide information on bank products and services (accounts, loans, credit cards, etc.).
• Assist customers with deposits, withdrawals, and fund transfers.
• Guide clients on how to use ATMs, online banking, and mobile banking services.
Company industry:
Banking
Job role:
Banking

Education

AUL University

January 2017

January 2017

Bachelor's degree, Administration management

Lebanon

GPA (percentage): 80%

GPA (percentage): 80%

LEVON & SOFIA HAGOPIAN College

January 2011

January 2011

High school or equivalent, Administration And Economics

Lebanon

Skills

Time Management

Expert

Communication Skills

Expert

Quick Learning

Expert

Problem Solving

Expert

BUSINESS ADMINISTRATION

Intermediate

DATA ANALYSIS

Intermediate

CROSS FUNCTIONAL COLLABORATION

Intermediate

DEMAND FORECASTING

Intermediate

DETAIL ORIENTED

Intermediate

ECONOMICS

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

INVENTORY MANAGEMENT

Intermediate

PURCHASING

Intermediate

SALES

Intermediate

ANALYTICAL THINKING

Intermediate

BUSINESS ADMINISTRATION

Intermediate

CROSS FUNCTIONAL COLLABORATION

Intermediate

DATA ANALYSIS

Intermediate

DEMAND FORECASTING

Intermediate

DEMAND PLANNING

Intermediate

DETAIL ORIENTED

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

INVENTORY MANAGEMENT

Intermediate

PURCHASING

Intermediate

Time Management

Expert

Communication Skills

Expert

Quick Learning

Expert

Problem Solving

Expert

Languages

English

Expert

Armenian

Expert

Arabic

Expert

Turkish

Expert

Training and Certifications

Training
Time management
Traceformers

Hobbies and interests

Traveling