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Ali Radi Sharafeldin, Tourism Coordinator

Ali Radi Sharafeldin

Tourism Coordinator·Qatar Tourism Authority

Qatar

Higher diploma, Tourist Guiding

Work experience

Total years of experience: 20 years, 9 months

Tourism Coordinator

December 2012 - Present

Qatar Tourism Authority

Doha, Qatar

December 2012 - Present

Main Responsibilities:
- Translating documents and circulars from English to Arabic and vice-versa, plus reviewing the translation of the new Qatar Tourism Law.
- Carrying out hotel, tourist agents and theme park inspections, and making sure that they are following the requirements of the Qatari law.
- Issuing the license for Hotel establishments, Tourism Activities, Theme Parks, and Tourism Agents.
- Issuing official letter on behalf of Qatar Tourism Authority.
- Organising, operating and attending tourism events, conferences, workshops, seminars and exhibitions.
- Managing the web-basid System, Q-Hotels, which connect all hotels to the authority.
- Organising and operating the Tourist Festivals, Events, and Celebrations.
- writing reports and maintaining records.
- Developing new tourist guide programs.
- Organizing with a team, UNWTO Courses throughout the year for outside participants in addition to local Qatari’s, tackling issues facing the Tourism Industry and on how to boost the economy with new tourism projects.
- Experimenting new tourism products (Camel riding, Shark whale) diving, exploring new Landmarks) to lure investors and tourists to visit new sites and explore Qatar.
- Controlling the upcoming projects, hotels, and amusement parks.

Company industry:
Public Administration
Job role:
Writing and Journalism

Tourist Guide

October 2005 - December 2012

Freelance Tour Guide

Cairo, Egypt

October 2005 - December 2012

- Organizing and operating tours all over Egypt.
- Managing the web Site www.egyptianfacestours.com
- Making sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory.
- Carrying historical tours with different nationalities (Italian, American, British, Japanese, ect.) throughout the country.
- Organizing hotel, transport and restaurant bookings for the visitors.
- Explaining the heritage and history of Egypt.
- Ensuring that the tour is running smoothly for individual members of the group.
- Giving advices on facilities, sights, restaurants and shops, at each destination.
- developing a specialist area of knowledge.
- Wide range of customer service responsibilities.
- Marketing tour service responsibilities.
- Prioritizing customers needs related to climate change, food, differences, and other requirements of the country.
- Implementing tours, directing all aspects of the tour from airport- hotel- driver- restaurants- visas, etc.
- Obtaining the visas and required travel documentation for tour members.
- Providing the agency and government required reports on the tour.
- Participating in developing the archaeological sites.
- writing reports and maintaining records

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Hilwan University

May 2007

May 2007

Higher diploma, Tourist Guiding

Egypt

GPA (point): 18 out of 20

GPA (point): 18 out of 20

Higher diploma in tourist guiding, in English language.
View attachment

Ain Shams Unisersity

May 1999

May 1999

Bachelor's degree, Arts

Egypt

GPA (point): 16 out of 20

GPA (point): 16 out of 20

Study the Latin Language and the Roman Civilization. studying in English language.
View attachment

Skills

Translation
Expert
Translation
Expert
Editing
Expert
Editing
Expert
Management
Expert
Management
Expert
Legal Translation
Expert
Legal Translation
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
Translation
Expert
Translation
Expert
Leading
Expert
Leading
Expert
Written, interpersonal and oral communication and presentation skills.
Expert
Written, interpersonal and oral communication and presentation skills.
Expert
Editing
Expert
Editing
Expert
Legal Translation
Expert
Legal Translation
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English

Expert

Italian

Expert

Memberships

النقابة العامة للمرشدين السياحيين مصر

عضو الجمعية العمومية

October 2005

الاتحاد العالمى للمرشدين السياحيين

عضو

October 2005

Training and Certifications

Certifications
Tourism Project Development
Apr 2015
Human Capital Development
May 2015
Project and Events Management
Sep 2013

Training
Business Communication Skills
Qatar Center for Career Development
Dec 2014
Time Management
Milestone Training Solutions, Qatar
Dec 2014

Hobbies and interests

Reading

Reading in Arts, Science, Languages.