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aliya saeed, ERP PROJECT MANAGER

aliya saeed

ERP PROJECT MANAGER·Forte Business Solutions

United Arab Emirates

Master's degree, Project Management

Work experience

Total years of experience: 13 years, 8 months

ERP PROJECT MANAGER

January 2019 - Present

Forte Business Solutions

January 2019 - Present

Leading the ERP Implementation Team
• Providing technical support and training to in-house team and application end users.
• Managing Project strategy and planning document
• Strong client relationship related to the project
• Technical documentation and enhancement as per requirement done in a system
• Applied different tools in organization for team coordination and support.
• Leading different project of ERP.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Information Technology

PROJECT MANAGER

January 2015 - December 2018

BrainWave Computers LLC

Dubai, United Arab Emirates

January 2015 - December 2018

Implemented processes and tools based as per the PMO direction to each project.
• Moved between agile and waterfall approaches depending on project specifics and client
goals, created detailed project road maps, plans, schedules and work breakdown structures.
• Created and maintained and regularly updated resource plans for projects and coordinated
with the Functional Managers for resource acquisition and allocation.
• Conducted business analysis and system analysis session and documented and maintained
the documents repository.
Project Implemented
• Pine Group
• Al Ain Form for Live Stock
Company industry:
Software Development
Job role:
Management

ASSISTANT PROJECT MANAGER

January 2015 - December 2015

Credo Technology Services

Dubai, United Arab Emirates

January 2015 - December 2015

Siebel CRM Implementation
Business Process Analysis
CRM training manual preparation
Conduct end user training on Oracle
Company industry:
IT Services
Job role:
Management

Project Implementation Lead

October 2012 - December 2014

Haier Pakistan

Lahore, Pakistan

October 2012 - December 2014

Siebel CRM Implementation.
Technical support on Software
Gap Analysis,
Customer support on technical issues
Company industry:
IT Services
Job role:
Information Technology

Education

COMSATS Information Technology

November 2015

November 2015

Master's degree, Project Management

Pakistan

GPA (point): 3.00 out of 4

GPA (point): 3.00 out of 4

Islamia UniversityManagement COMSATS University

September 2012

September 2012

Bachelor's degree, IT

Pakistan

GPA (point): 3.2 out of 4

GPA (point): 3.2 out of 4

Skills

PHP
Expert
PHP
Expert
ERP
Expert
ERP
Expert
AGILE
Expert
AGILE
Expert
ANáLISIS DE SISTEMAS
Expert
ANáLISIS DE SISTEMAS
Expert
BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
CRM
Expert
CRM
Expert
FUNCTIONAL
Expert
FUNCTIONAL
Expert
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
ORACLE
Expert
ORACLE
Expert
Microsoft Dynamic Customer Engagement
Intermediate
Microsoft Dynamic Customer Engagement
Intermediate
Project management
Expert
Project management
Expert
Microsoft Dynamic 365 Business Central
Intermediate
Microsoft Dynamic 365 Business Central
Intermediate
PHP
Expert
PHP
Expert

Languages

English
Expert
Punjabi
Expert
Urdu
Expert

Training and Certifications

Training
Microsoft Dynamic 365 Business Central Functional
Dynamologic
May 2019
Microsoft Dynamic 365 Customer Engagement
Dynamologic
Apr 2019

Hobbies

  • Technology Exploration