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Aliyah Arif, Administrative/Managerial

Aliyah Arif

Administrative/Managerial·Autocraft Ltd

Great Britain (UK)

High school or equivalent, B-C's

Work experience

Total years of experience: 10 years, 5 months

Administrative/Managerial

January 2016 - Present

Autocraft Ltd

United Kingdom •Hybrid

January 2016 - Present

 Coordinate daily appointment schedules, customer bookings, and operational workflows to ensure efficient
service delivery.
 Manage customer enquiries and resolve issues professionally, maintaining high levels of customer satisfaction.
 Maintain accurate records relating to customer accounts, transactions, services, and operational activities.
 Oversee day-to-day business administration, ensuring processes are completed accurately and within deadlines.
 Reconcile invoices, payments, and financial records while identifying and resolving discrepancies.
 Support business operations through effective organisation, scheduling, and resource coordination.
 Communicate with customers, suppliers, and stakeholders to ensure smooth operational delivery.
 Manage competing priorities while maintaining strong attention to detail and accuracy.
Company industry:
Motor Vehicle Passenger Transport

Administrative/Managerial Role

January 2016 - Present

Autocraft Ltd

United Kingdom

January 2016 - Present

• Managed a high volume of client bookings and enquiries in a fast-paced environment, ensuring efficient
scheduling and a positive customer experience.
• Coordinated workflows between technicians, suppliers, and customers, demonstrating strong organisational
and multitasking abilities.
• Resolved customer queries and complaints professionally, developing strong communication skills and a
solution-focused approach.
• Maintained accurate records of client information, transactions, and job progress using internal systems.
Company industry:
Motor Vehicle Passenger Transport

Education

Maiden Erlegh School

August 2016

August 2016

High school or equivalent, B-C's

Great Britain (UK)

Skills

FINANCIAL MANAGEMENT
Expert
FINANCIAL MANAGEMENT
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
BOOKKEEPING
Expert
BOOKKEEPING
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
OPERATIONS
Expert
OPERATIONS
Expert
SCHEDULING
Expert
SCHEDULING
Expert
TIME MANAGEMENT
Expert
TIME MANAGEMENT
Expert
AUTOMOTIVE INDUSTRY
Expert
AUTOMOTIVE INDUSTRY
Expert
MULTITASKING
Expert
MULTITASKING
Expert
MICROSOFT SUITES
Expert
MICROSOFT SUITES
Expert
Marketing
Intermediate
Marketing
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Front Office
Expert
Front Office
Expert
Administration
Expert
Administration
Expert
Receptionist
Expert
Receptionist
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
EMOTIONAL STABILITY
Intermediate
EMOTIONAL STABILITY
Intermediate
ENTHUSIASM
Intermediate
ENTHUSIASM
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PILATES
Intermediate
PILATES
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
DATABASE MANAGEMENT
Intermediate
DATABASE MANAGEMENT
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
RECORD KEEPING
Intermediate
RECORD KEEPING
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
AIRCRAFT LEASING
Intermediate
AIRCRAFT LEASING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
COMPOSURE
Intermediate
COMPOSURE
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
FRIENDLINESS
Intermediate
FRIENDLINESS
Intermediate
PAYMENTS INDUSTRY
Intermediate
PAYMENTS INDUSTRY
Intermediate

Languages

English
Native Speaker
Urdu
Beginner
Punjabi
Beginner

Training and Certifications

Certifications
Reformer Pilates Certification
Mat Pilates Instructor Qualification
Reformer Pilates Certification
Mat Pilates Instructor Qualification
Reformer Pilates Certification
Mat Pilates Instructor Qualification
Full UK Driving License for 6 years
Level 1 and 2 Professional AAT Bookkeeping course.
Full UK Driving License
Mat Pilates Instructor Certification.

Hobbies

  • Cars.
  • Travelling
  • Fashion,
  • Pilates,
  • Cars.
  • Travelling
  • Fashion,
  • Wellness,
  • Pilates,
  • Cars.
  • Travelling
  • Fashion,
  • Wellness,
  • Pilates,
  • Clay Shooting.
  • Pilates
  • Cars,
  • Travelling,
  • Fashion,
  • Clay Shooting.
  • Cars
  • Travelling,
  • Fashion,
  • Wellness,
  • Pilates,