Ali Alhamad, Corporate Director Customer Service

Ali Alhamad

Corporate Director Customer Service

Health Assurance Hospitals Company ( DHAMAN )

Location
Kuwait
Education
Bachelor's degree, Broadcast & Electronic Communication; minor in English Literature
Experience
23 years, 4 Months

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Work Experience

Total years of experience :23 years, 4 Months

Corporate Director Customer Service at Health Assurance Hospitals Company ( DHAMAN )
  • Kuwait - Al Kuwait
  • My current job since April 2022
Corporate Director Corporate Communications at Health Assurance Hospitals Company ( DHAMAN )
  • Kuwait - Al Kuwait
  • August 2020 to March 2022
Head of Corporate Communications at Ahli United Bank - Kuwait
  • Kuwait - Al Kuwait
  • June 2019 to August 2020
Senior Corporate Communications Executive at EQUATE Petrochemical Company
  • Kuwait - Al Ahmadi
  • April 2013 to May 2019
Corporate Communications Executive at EQUATE Petrochemical Company
  • Kuwait
  • March 2008 to April 2013

Involved in:-
- Advertising
- Branding
- Corporate & Public Affairs
- Corporate Social Responsibility
- Digital Marketing & Communication (intranet, website, social media ... etc)
- Events & Sponsorships
- External Communication
- Internal Communication
- Media Relations
- Policies & Procedures
- Public Relations

Main roles:-
- Devising and executing the company’s corporate communications strategy.
- Handling company publications/printings (write-up, design & printing).
- Heading PR, external communication, media relations and internal communication.
- Planning and implementing internal/external corporate campaigns.
- Managing corporate participation in exhibitions, events and sponsorships.
- Core member in several cross-functional teams (CSR, Branding, EQUATE Website, … etc).
- Editor-in-Chief of the quarterly EQUATER Newsletter.
- Developing policies, procedures and work processes.
- Authorized company spokesperson.

About EQUATE

Established in 1995, EQUATE is an international joint venture between Petrochemical Industries Company (PIC), The Dow Chemical Company (Dow), Boubyan Petrochemical Company (BPC) and Qurain Petrochemical Industries Company (QPIC).

Commencing production in 1997, EQUATE is the single operator of a fully integrated world-scale manufacturing facility producing over 5 million tons annually of high-quality petrochemical products which are marketed throughout the Middle East, Asia, Africa and Europe.

Assistant Editor at Kuwait News Agency (KUNA)
  • Kuwait
  • February 2005 to February 2008

- Writing, editing & translating news items from Arabic to English & vice versa.
- Controlling news development & frequency.
- Searching & examining different Media outlets.
- Analyzing, comparing & authenticating news.
- Covering events (within and outside Kuwait).

Media Researcher at Faculty of Medicine (FoM) - Health Sciences Center (HSC) - Kuwait University (KUNIV)
  • Kuwait
  • November 2004 to February 2005

- Supervised a number of PR Officers.
- Advised senior staff on suitable tactics for key issues.
- Maintained flow of information from & to FoM.
- Presented reports on FoM related issues.
- Continued duties assigned as PR Coordinator.

Public Relations Coordinator at FoM - HSC - KUNIV
  • Kuwait
  • January 2001 to October 2004

- Established close ties with Media members, organizations & sponsors of events.
- Arranged full Media coverage (TV, radio, print & news agencies) for all events.
- Prepared information kits (Arabic & English) for members of Media and other relevant stakeholders.
- Implemented plans for national/international image.
- Developed communication tools.
- Established mailing lists (postal & e-mail) to distribute publications & announcements.

Education

Bachelor's degree, Broadcast & Electronic Communication; minor in English Literature
  • at Marquette University
  • August 2000

Specialties & Skills

Banking
Customer Service
Leadership
Marketing
Corporate Communications
News writing, editing & reporting (Arabic & English).
Personal computer.
Communication & interpersonal skills.
Planning & organizing events (conferences, seminars, workshops … etc).
Writing, editing & translating (Arabic & English).
Public speaking.
Simultaneous interpretation (Arabic-English & vice-versa).
Assembling & leading work-teams.
Identifying & solving problems.
Research in diverse fields.
Corporate communications (PR, advertising, public affairs, digital marketing, branding ... etc)
Media relations and public affairs.
Additional information at: http://www.linkedin.com/profile/view?id=7615995

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Persuasion: Influencing Without Authority (Training)
Training Institute:
Executive Education, Columbia Business School, New York, USA
Date Attended:
December 2017
Duration:
24 hours

Hobbies

  • Reading