Corporate Director Customer Service
Health Assurance Hospitals Company ( DHAMAN )
Total years of experience :23 years, 4 Months
Involved in:-
- Advertising
- Branding
- Corporate & Public Affairs
- Corporate Social Responsibility
- Digital Marketing & Communication (intranet, website, social media ... etc)
- Events & Sponsorships
- External Communication
- Internal Communication
- Media Relations
- Policies & Procedures
- Public Relations
Main roles:-
- Devising and executing the company’s corporate communications strategy.
- Handling company publications/printings (write-up, design & printing).
- Heading PR, external communication, media relations and internal communication.
- Planning and implementing internal/external corporate campaigns.
- Managing corporate participation in exhibitions, events and sponsorships.
- Core member in several cross-functional teams (CSR, Branding, EQUATE Website, … etc).
- Editor-in-Chief of the quarterly EQUATER Newsletter.
- Developing policies, procedures and work processes.
- Authorized company spokesperson.
About EQUATE
Established in 1995, EQUATE is an international joint venture between Petrochemical Industries Company (PIC), The Dow Chemical Company (Dow), Boubyan Petrochemical Company (BPC) and Qurain Petrochemical Industries Company (QPIC).
Commencing production in 1997, EQUATE is the single operator of a fully integrated world-scale manufacturing facility producing over 5 million tons annually of high-quality petrochemical products which are marketed throughout the Middle East, Asia, Africa and Europe.
- Writing, editing & translating news items from Arabic to English & vice versa.
- Controlling news development & frequency.
- Searching & examining different Media outlets.
- Analyzing, comparing & authenticating news.
- Covering events (within and outside Kuwait).
- Supervised a number of PR Officers.
- Advised senior staff on suitable tactics for key issues.
- Maintained flow of information from & to FoM.
- Presented reports on FoM related issues.
- Continued duties assigned as PR Coordinator.
- Established close ties with Media members, organizations & sponsors of events.
- Arranged full Media coverage (TV, radio, print & news agencies) for all events.
- Prepared information kits (Arabic & English) for members of Media and other relevant stakeholders.
- Implemented plans for national/international image.
- Developed communication tools.
- Established mailing lists (postal & e-mail) to distribute publications & announcements.
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