Personal Assistant
Emaar Properties
مجموع سنوات الخبرة :21 years, 9 أشهر
• Support the department in all administrative functions screen and manage communications into and out of the department.
• Schedule appointments/itineraries, co-ordinate meetings, prepare agendas, take and circulate minutes and ensure follow ups are conducted.
• Manage correspondence with internal departments, clients, contractors etc.
• Elaborate memorandums and internal correspondence (emails and other formats)
• Elaborate external correspondence (emails, letters and other formats)
• Coordinate dissemination of courier, mail and shipments.
• Prepare PowerPoint presentations as and when required prepare and maintain reports using Microsoft Office software.
• Maintain filing systems in line with office policy.
• Arrange travel and accommodation as required.
• Manage diaries and expense sheets
• Responsible for maintaining & managing the Chairman's daily calendar and schedule.
• Arrange meeting invites and appointments and ensure the Chairman is well-prepared for the meetings.
• Responsible for drafting correspondence, official letters, agendas, reports, slide presentations and other documents; Ensure that all correspondence, reports, letters and other documents are professionally written and well-prepared and submitted on time
• Responsible for screening telephone calls, enquiries and requests. All calls & enquiries are handled appropriately and professionally
• Plan, organize and arrange the Chairman's travel itinerary including but not limited to ticket and hotel bookings, visa processing, and other documentations related to the travel and ensure that it is in compliance with the company’s International and Local Business Travel Policy.
• Ensure that all travel requests are cost effective and that travel itineraries are reasonably paced and meet the business requirements.
• Responsible for devising and maintaining office systems, including data management, filing and document tracking and circulation.
• Coordinate incoming and outgoing communications and documentation, including distribution as appropriate, obtaining background information and preparing standard replies on behalf of the Chairman.
• Provide support and assistance to the Chairman & his family in any administrative and coordination tasks as and when required.
Working in a fast paced environment, giving full administrative and secretarial support to a Senior Manager and COO. Involved in staff training, recruitment, benefits, management of data and health & safety issues.
Duties:
• Assist the CEO, COO and the executive team as required.
• Maintain daily calendars, meeting agendas, conference calls and secure locations.
• Arrange complex domestic and international travel itineraries.
• Maintain department organizational charts in Visio and attendance in PeopleSoft.
• Collaborate with numerous business areas in planning and executing roll-out of Annual General Meetings providing communications, securing details of location, theme, menu selection, décor, entertainment, audio-visual requests and other meetings requirements for events to accommodate 50 + life insurance professionals.
• Run reports from on-line registration system; finalize itineraries and manifests for corporate functions.
• Manage marketing collateral in support of events; create brochures, mailers, letters, vouchers; working closely with marketing team.
• Reconciled invoices and handled all departmental billing inquiries.
• Arrange office space requirements and re-locations.
• Assist with personal tasks as needed.
Duties
• Responsible for all aspects of customer service and in-flight safety.
• Carrying out pre-flight duties, including checking the safety equipment.
• Demonstrating safety procedures and ensuring that all hand luggage is securely stored away.
• Making announcements on behalf of the pilot and answering passenger questions during the flight.
• Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations
Duties
• Provided executive support to Site Manager, Medical Director and multiple physicians within the organization.
• Responsible for calendar and meeting management for the executive team.
• Scheduled domestic travel arrangements for staff including; hotel accommodations, car service and itineraries.
• Assisted members of executive team in the preparation of memos, reports, summaries, forms and charts.
• Managed monthly expense reports to ensure accurate posting of expenses and tracking reimbursements.
• Prepared agendas attended meetings, tape recorded proceedings, noted minutes.
Duties
• Provided executive level administrative support to the Chief Planning Officer.
• Monitored CPO’s daily calendar, department time sheets and expense reports.
• Type correspondence, letters, reports, minutes of meetings, call schedules, and research documents.
• Organized committee meetings, face to face electronic meetings as requested by Board
• Coordinate and manage internal and external equipment purchases (laptops, Blackberries, etc.)
• Set up interviews with potential candidates and vendors.
Duties
• Handle customer inquiries, complaints, billing questions and service requests.
• Manage a high-volume workload within a deadline driven environment.
• Successfully diffuse volatile customer situations and win customer loyalty.
• Investigate account-related problems and determine appropriate actions to correct such problems.
• Contact financial representatives/dealers/clients in order to obtain alternative directions when instructions are incorrect or unclear.
Responsible for the operations and administration side of a medical office. Ensure office is running smoothly by supervising office staff, train employees, and oversee the billing portion of the office.
Duties
• Performed full range of secretarial and administrative support; drafted and prepared correspondence; managed extensive domestic travel arrangements; maintained complex business/social calendar; screened/answered mail and telephone calls; handled personal bookkeeping/record keeping; supervised other secretaries.
• Transcribe confidential patient reports for insurance companies, lawyers and other agencies.
CDI College Burnaby, BC Medical Office Assistant Diploma September 1997 - June 1998 • Courses included: Medical Terminology, Anatomy and Physiology, Keyboarding Levels I-III, Business Communications, Office Procedures and Transcription. CPR and First Aid Training.
