Senior Credit Controller
Legrand
Total years of experience :10 years, 1 Months
* Implemented new policies and procedure around AR, cash flow and that ensure timely payments while maintaining a high level of customer retention, reduction in debtors DSO
* Preparing Analysis for credit note / sales refund on a periodic basis highlighting the various reason codes to monitor and minimize the risk of recovery, highlight areas of improvement.
* Increased reporting cycle frequency to weekly, causing a productivity boost.
* Decreased the number of outstanding balances above 70% in 3 months
* Ensuring timely and accurate monthly closing and higher management reporting
* Coordinate Audits for both internal and external to ensure accurate and timely completion.
* Preparing Financial analysis for AR through the use of routine and special report to identify problems.
* Compliance checks before start dealing/registering with customers and suppliers to limit the risk of becoming involved directly or indirectly, in case of corruption, fraud or related offenses or non compliance with International standards.
* Management Reporting: Review and approve periodic financial reporting to the top management regarding cash collection forecast, actual & aged debtor’s analysis.
* Responsible for organizing and maintaining up to date financial records.
* Regular calls and follow-ups with customers to ensure the delivery of invoices, collection of payments and solving payment disputes
* Inventory Stock adjustments related to sales refunds and credit notes.
* Monitoring and Preparing cash discount related credit notes, Issuing CN related to On Invoice discounts, customer rebates and returns
* Controlling and monitoring business expenses policy within the fixed budget and guidelines while ensuring equitable treatment to all employees.
Other Achievements
* Invoice processing - Due to the high volume of invoices per month (not less than 500), implemented an automated invoicing system through RPA (Robotic Process Automation) that is expected to slash an average invoice processing time by 50-70%
* Negotiated and saved above 3M SAR from potential losses related to liquidated damages from major projects in Saudi Arabia in past 2 years.
* Discovered and saved around 1m SAR from potential losses in previous two Years 2021 and 2022 related to foreign related shipment freight charges.
* Implemented paperless and digital approval workflow through MS Teams app for Credit notes processing, refund sales invoices, customer and supplier account creations, saving an average of 3-5 hours of employee time per week.
* Self-managed major projects of SAUDI ARAMCO, Sabic and Petro-Rabigh for payment matters by dealing with EPC contractors like L&T, Tecnicas Reunidas, Daelim, Snamprogetti, GS E&C, Daewoo, Hyundai, Samsung etc.
* Generate and send invoices to customers, settling billing disputes (if any), reconciliation of customer account to ensure accuracy.
* Collection of debts in an efficient manner in line with agreed timetables, systems and method
* Identifying and adjusting bad debts, write-offs, credit and debits
* Monitoring debtor balances to ensure a reduction in debtors DSO
* Regular calls and follow-ups with customers to ensure the delivery of invoices, collection of payments and solving payment disputes
* Reconciliations of customers’ accounts on regular basis
* Monitor the credit limit of customers, conduct periodic credit review and necessary follow up with respective stakeholders
* Monitor the credit control department processes and procedures in order to ensure best practices are followed and maintained.
* Review and approve periodic financial reporting to the management regarding cash collection forecast, actual & aged debtor’s analysis.
* Pivotal in transforming manual bookkeeping to the computerized system and enhanced data accuracy and timely availability of various financial reports.
* Co-ordinate with the advocates for the legal cases and keeps an up to date record of the status of each pending case.
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