الين Reyes

*Handled customer complaints in a professional manner.
*Provided accurate information about products, prices and services.
*Performed cashier duties such as accepting payments, issuing
receipts and counting money back change.
*Greeted customers and provided exceptional customer service.
*Organized stockroom shelves according to size, color or style.
*Assisted customers with product selection, sizing and styling.
*Processed returns, exchanges, and refunds in accordance with
company policies.
*Conducted inventories on a regular basis to track stocklevels.
*Developed trusting relationships with customers by making personal connections.

Burger chef / Cashier

Waiter in 6 months and transfer into kitchen staff as a COMMI II as pastry staff.

Demonstrated ability to provide guests with genuine hospitality

Assisted in lounge service and provided excellent food and beverage service to flight guests

Participated in planning, preparing and serving meals when available

Called in for distressed flights and responsible for providing meals for passengers for one night stay

Coordinated with catering staff on groups and parties upwards of 20 persons.

Maintained quality control of dining and bar areas

Being friendly and courteous the guests/customers for them to keep coming back.

Keeping my eyes on a lot of elements: food standards, costs, safety, etc.

I must lead rallying the team during heavy shifts, resolving conflicts and getting the job done.

Sometimes incharge to deal with costs, pricing, creating work schedules and more.

Keeping work schedules, shipments, cleaning schedules and more organized.

Dealing with employee conflict, irate customers and wrong stock orders is part of my service. Being able to come up with a solution quickly is a needed skill.

I need to accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly.

Greet customers and seat them according to their preferences

Fill water glasses and refill beverages

Offer appetizers

Take orders and provide information about menu items

Suggest menu items when requested by the customer

Relay patrons’ orders to the kitchen

Ensure that the order is prepared according to the menu

Ensure order quality and quantity prior to serving

Serve meals and side dishes

Deliver food carts to designated areas

Ensure that continued service is managed during the course of the meal

Keep a constant eye on the table to gauge needs and fulfill them immediately

Total customers’ check and take it to them

Accept payment in cash and credit card

Clear table and clean table tops

Change table cloths and clear dishes and flatware

Carry dishes and flatware to the kitchen

Ensure that all tables replenished with eating dishes

Collect menus at the end of the shift