System Administrator / Project Coordinator
NAQEL
Total years of experience :23 years, 3 Months
IT Department
November 1, 2010 -Present
● Handle new Projects of our Department, like ERP System and Truck Tracking System.
● Responsible and administering VMWare vSphere and vCenter server ESXi 6.7.
● Responsible and administering Veeam Backup & Replication.
● Responsibilities included setup, configuration, implementation and monitor production level servers including the hardware, operating system, applications, and networking components.
● Install and configure servers, including overall administration, advanced file system topics, Active Directory Services, remote access, network security, fault tolerance, and optimization of server and network resources.
● Installing and configuring Windows platform OS in a windows-based LAN by creating users and groups.
● Responsible in the administration of different systems such as the Domain Controller, Acitver Directory, ISA 2006 Internet Firewall, Power Builder Express System and HRD System, Time and Attendance System, File servers, Trend Micro Antivirus and E-mail system.
● Perform any other task assigned by the Head of Department.
IT Laboratory Technician / Technical Instructor
Educational Technology Center
October 21, 2009 - July 14, 2010
Assist staff and students in any ICT-related and electronics equipment problem in the college;
Troubleshoots and maintains laboratory equipment, hardware, network and electronics resources and peripherals;
Implements the equipments maintenance schedule and inspection of the status of the laboratory equipment;
Assist the lecturer in conducting laboratory works and other practical classes and examinations;
Assess and recommends upgrade of computer and other peripherals in computer labs to HoC-ETC
Participates in practical training activities of both staff and students;
Conducts training for students in computer hardware maintenance and related fields; and
Performs any other tasks assigned by the head of department.
Distribution System Support (DSS)
April 20, 2009 to October 15, 2009
● Spearheads project implementations by taking part in various hardware/software deployments.
● Instrumental in assisting System Administrators in addressing all calls for support in accordance with the agreed SLA targets.
● Supports System Administrators in monitoring and maintaining system performance SLAs, these are done through daily performance and capacity inspection and the corresponding analysis on trends.
● Support System Administrators in maintaining server, desktop and software inventory as well as historical information on each asset.
● Proactively liaises with operations teams to identify trends and issues encountered on the production floor and provides this information to the IT team to ensure that these are addressed at the earliest possible time.
● Under limited supervision, responsible for analysis of systems to ensure operating with specification, assists customers in diagnosing problems and on systems installation, maintenance and upgrading of computer systems and software.
● Under general supervision, responsible for installation, maintenance and modification of user systems. Operates closely with customer to determine requirements and resolve problems. Provides general technical consulting on systems to customers.
● Works in a Help desk function. Carries out duties as assigned and under close supervision. Receives incoming calls related to PC and network problems and prepares appropriate documentation. Liaises with users in rectifying problems generated at the Help Desk.
Security & Network Support Department
May 2007 to February 15, 2008
● Provide Level II support in monitoring quality support of network performance and troubleshoot problem as they occur.
● Install and test network hardware.
● Monitors the network performance covering the three (3) major gigabit core network including Digitel and Sun Cellular Regional Business offices and JGSummit network nodes, troubleshoots problem when occurs.
● Responsible for the Installation and configuration of network equipments such as routers, modem and switches includes LAN cabling on-site of DIGITEL's and GSM Sun Cellular Business Centers and Local Exchange
System Administrator
Security & Network Support Department
February 2003 to May 2007
● Responsibilities included setup, configuration, implementation and monitor production level servers including the hardware, operating system, applications, and networking components.
● Ensured availability of mission-critical production, development, and test servers.
● Responsible for the setup, implementation, and stability of software environment developers, system testers and end users on web servers, database servers and client desktops.
● Install and configure servers, including overall administration, advanced file system topics, Active Directory Services, remote access, network security, fault tolerance, and optimization of server and network resources.
● Performed daily backup/recovery, system monitoring, hardware/software troubleshooting, performance tuning and network troubleshooting.
● Installing and configuring Windows platform OS in a windows-based LAN by creating users and groups, administering file/print resources.
● Responsible in the administration of different systems such as the Payroll server, Time and Attendance System, Desktop Management System, File servers, Web servers, Thin Client System, Internet proxy, Firewall, Etrust Antivirus and E-mail system.
Communication Specialist
Technical Support Department
March 2001 - February 2003
● Involved in the installation, configuration, activation and rollout of DIGITEL'S & GSM Sun Cellular CSS LAN/WAN equipment such as PC terminals, printers, modems, hubs and routers in regional business units, district offices, local exchanges and business centers.
● On-site repair of PC hardware and software problems.
● Provide timely, accurate, across the board technical support and assistance to the organization's computer users.
● Performs installation of software packages such as Internet, E-mail, Microsoft Office, Antivirus, Windows operating system and special applications used by the company.
● Performs hardware upgrades such as installation of hard disks, LAN cards, CD-ROMs and computer memories.
● Investigating and resolving problems on networks, operating systems or applications referred by Helpdesk staff.
● Prepare Weekly Activity Reports to be submitted to the Section Head.
Computer Technician
Technical Support Department
October 1, 1999 - March 2001
● Installation and maintenance of operating system and application software.
● Helped in the maintenance and repair of the equipment in the facility.
● Assemble and burn-in PC.
● Responsible for In-house repair, troubleshooting, preventive maintenance, upgrading, installing and configuring of PC's and individual peripherals.
● Responsible also for claiming all the warranty defective items particularly boards and peripheral cards to our supplier.
Training and Seminars
Technical
1992-1996 Jose Rizal University Shaw Blvd. Mandaluyong City Bachelor of Commercial Science, Major in Computer Science Graduated