Operations and maintenance manager
Royani Enterprises
Total years of experience :21 years, 5 Months
• As the maintenance operation manager I am responsible to handle the maintenance control, administration and management of our facility. I review schedules, hire competent staff and prepare these employees to handle any eventuality. As costs always fluctuate and equipment is always breaking down, it is important for them to also manage their expenditure and budgets.
I am responsible to perform the following tasks both for outdoor and indoor aspects:
• Developing and assisting in the delivery of cost effective facility maintenance plans.
• Designing preventive maintenance programs.
• Designing and updating all needed processes and procedures.
• Handling the training and development needs of new hires and existing staff.
• Manage pre schedule training program to the customer.
• Adhering to safety regulations.
• Performing human resource responsibilities.
• Assessing risks.
• Managing expenditure and budgets.
• Responsible for the organization reports.
• Managing maintenance facilities.
• Responsible for vendors and customers relationships.
• Safe and comfortable working environments.
• Complying with all statutory requirements.
• Flexibility to meet changing needs.
• Carrying out operation and maintenance reviews to the agreed standard (international, country, organization, project).
• Developing and implementing condition and predictive maintenance policies.
• Advise of changes in maintenance techniques that may be beneficial in terms of improved service levels or provide cost reduction.
• Responsible for negotiate maintenance contracts and manage the selected contractors to achieve the program.
• Represent maintenance interests in meetings: project, periodical reviews
• Receives the replacement parts orders from the customer.
• Reads tech manuals, schematics, and maintenance schedules in order to order, maintain, inventory, and issue repair parts/tools/materials within a work center for the on time accomplishment of preventative and corrective maintenance.
• Researches the pricing for the specified replacement orders.
• Creating purchase requests for identified parts.
• Researches on parts that are obsolete and are superseded part numbers.
• Assembles print packets be filed at Production Control.
• I work together with the procurement department to identify the best quotes offered to the company by different bidders.
• Keep track of daily orders to insure they are on schedule for delivery.
• Update the daily tracker of purchase requests identified by the production control number that shows the estimated cost of orders requested verses the actual cost on the purchase order.
• Make contact through email or phone with manufacturers or suppliers of parts to find parts and request for quotes.
• I work with the warehouse personnel when parts are delivered and they don’t have the part number we requested, I have a look at them to make sure they are received or not.
• Track down orders/parts that are past the due dates. This would be using the computer systems to look up information and also to be in contact with the Purchasing Dept., Shipping Dept., Production Control, and/or Machine Shop to find out where the parts are and when they will be arriving.
• Must be familiar with Microsoft Office, e-mail software, windows operating system, 2D or 3D cad system, parts ordering software/database.
• Assists in the training of new employees in the repair parts section as needed.
• Responsible for complying with all safety policies and procedures.
From Date SEP- 2011 to Date Nov- 2012
Company
DynCorp International
Position
Maintenance Clerk
Responsibilities
• Serve as a maintenance clerk for all vehicle maintenance issues.
• Dispatching MHE, heavy flatbed tractor trailers and cranes to complete missions submitted through Transport Movement Request (TMR)
• Generating paper work through the company's computer system for weekly dispatch of all MHE, VHE, NTV and heavy equipment onsite for service or regular preventive maintenance according to manufactures recommendations.
• Identifying, researching, and verifying correct parts required for repair and service of equipment on the equipment density list.
• Provide input to analysis and reporting relating to maintenance operation.
• Execute duties assigned in accordance with applicable PWS, company policies, OSHA, AHA, and applicable military regulations.
• Provide direct support to internal/external customers to ensure compliance, tracking efficiency, burn rates, equipment usage, and maximizing cost avoidance measures.
• Generate reports on operations of MHE, NTV, Heavy, and Light vehicle maintenance throughout assigned area of operation.
• Ensure proper administration, maintenance, and distribution of approved publications, warranties, and loss or damage documentation.
• Provide input to my supervisor for forecasting and monitoring stock levels required for service/repair parts throughout area of operations.
• Ensure accurate and timely submission of all required plans and reports
• Provide input guidelines to ensure health, safety, and welfare of all assigned employees.
• Establish professional relationships with maintenance teams, site personnel, and customer as needed
• Perform other duties as assigned
• Knowledge of supply concepts and procedures through the DynMro system.
• Knowledge of MHE, heavy truck, and/or heavy equipment, parts acquisition, warranty, and loss or damage submissions.
• Knowledge of operation of MHE, construction equipment and tractor trailer.
• I understand DOD contracting policies, procedures, and DOT, OSHA, ANSI, ASME, military regulations standards, and OEM requirements.
• Outstanding problem-solving, leadership, and interpersonal skills.
• Proficiency in Microsoft Office software.
• I fluently read, write, speak, and understand English.
From Date JAN- 2011 to Date Aug- 2011
Company
Imenti Farm fresh limited
Position
Pack house Manager
Responsibilities
• In charge of the day- to day running of the pack house and charged with daily organization of the pack house in order to meet production targets.
• Ensure that all production targets are met and client's orders are processed on time as per their specification.
• Control wastage in terms of labor and raw materials.
• Maintaining the productivity index (Labor Cost/ Processed Kgs) as required. Managing the Performance of the pack house staff.
• Ensure there is continuous improvement of productivity by building strong teams and promoting teamwork at the pack house and other departments.
• Ensure that the crop is graded (sorted by quality and size) and stored according to the specifications of the market and its safety regulations.
• Analyze and report on production and financial data. Ensuring compliance to standards e.g. European (Haccp) and (BRC)
• Ensure there is proper correspondence, phone and email communication with clients and fellow employees.
• Typesetting of documents, invoicing, petty cash, making quotations that require good understanding of Microsoft applications. E.g. (ms word, ms excel, ms access)
• Filing and organization, managing all print executions and faxes.
• Ensure that company trucks are well maintained, checking and recording the mileage after every trip to make sure it corresponds with the destination.
• Ensure the contents in the trucks are of the correct quality and quantity as shown on the delivery note from its point of origin.
• Receiving handling and sending of important and complex documents.
• Preparing the legitimate documents for receiving and dispatching goods, inspecting the invoices and bill statements before issuing the ordered lot and contacting the supplier and receiver party for the same.
From Date OCT 2009 to Date DEC 2010
Company
Capton Enterprises
Position
Forecourt Supervisor
Responsibilities
• To reconcile all cash and other forms of payments against sales during transition of shift or shift closing.
• To ensure all sales transactions are handled correctly and keyed into the system. All sales are scanned into the sales system.
• Shift closing must be done accurately and according to specified time.
• To ensure cash reconciliation is done after every shift closing and cash collected is kept in the safe is verified for bank-in purposes.
• To ensure sales staff follows cash safe drop procedures as specified by the Dealer or Manager.
• Daily sales are reconciled with the different type of credit payments received.
• To report all cases of equipment failure to the appropriate parties timely.
• Control product pilferage/shrinkage according to the specified procedures set by the Dealer.
• Maximize sales by preventing out-of-stock condition, doing suggestive selling and providing good customer service and relation.
• Ensure cleanliness of the floor, store room, parking area and rest rooms.
• Monitor and check to ensure Forecourt Crew provide the highest standard of forecourt service.
• Monitor and ensure good appearance and attendance of Forecourt.
• Ensure Forecourt promotes products and services provided at the station.
• To personally take pumps meter readings and tank dipping before morning shift starts. In the event absence, to delegate only to station personnel who are fully trained and reliable after obtaining approval from Station Manager
• To provide daily report and updates to station manager on fuel stock balance and at beginning shift.
• To do shift station premise checks, to make sure the forecourt and station compound are clean from litter.
• To check at beginning of shift to make sure all pumps are clean (pump nozzle, pump top and pump island are clean from dust and oil.)
• Receiving and loading of fuels according to specified procedures by station manager.
• Briefing employees on safety and inspecting they are wearing proper working gear together with the required protective equipment.
• Responsible for checking delivery orders and invoices when receiving products and fuels.
• To perform all daily checking on Cashiers forms and to complete Supervisor reports.
• To monitor and record all elements of any significance happening in the station affecting the station's operation & sales in the station logbook.
• To resolve customer complaints and feedback on any major concerns to the management.
• To interface with all suppliers, contractors or service providers to ensure smooth running of all equipment and facilities in the station.
From Date JUL 2006 to Date OCT 2009
Company
Imenti Farm fresh limited
Position
Pack house Supervisor
Responsibilities
• Ensuring that the pack house is left clean and well kempt.
• Responsible for providing proper working attire for employees.
• Checking to ensure that employees maintain a high level of hygiene before handling food.
• Report maintenance issues to management.
• All safety and security standards are followed in accordance to company policy.
• Employees follow the laid down rules and procedures of the company.
• All material entering the pack house must be checked to be in accordance with company regulations. (Packing material and/or material to be packed)
• Provide training to new subordinate staff.
From Date JAN 2003 to Date JUL 2006
Company
Imenti Freight Company Limited
Position
Helpdesk
Responsibilities
• When customers or employees experience technical difficulties, they telephone a call center, where a help desk answers and diagnoses the problem. Then I provide step-by-step solutions to the caller or use remote access to take control of the computer and remedy the problem.
• I visited office locations to deliver and set up new computer systems and also install new programs, printers, and other peripherals.
• When computer hardware needs repair, I pick up the computer or arrange for its transportation. If it cannot be fixed internally, I arranged for repair from an outside service and ensure that the hardware is delivered.
• I kept records of callers, the problem experienced, and the resolution. If a problem is not immediately fixed, I followed up with additional instructions or information.
• Whether dealing with internal employees or outside customers, I was responsible for delivering friendly, prompt service. Often, their calls are monitored or recorded to ensure that customer service standards are being met.
• In 2008 and 2010 I underwent first aid course at the St. John Ambulance which I am currently certified.
Kenya College of Accountancy University Qualification Attained Diploma
Diploma in the course Institute for the management of Information Systems (IMIS) PROFFESIONAL QUALIFICATION: • I have a valid driver's license for heavy commercial driving, special type class I (articulated moving vessels) and construction equipment (wheel loader) • From 2003 I was at the helpdesk for the next three years until July 2006.
Kenya College of Accountancy University Qualification Attained certificate in computer programming (visual basics) Name of Institution
Name of Institution Jamhuri High School Qualification Attained certificate of secondary education. Mean grade C Name of Institution