Almahdy Alsayed Mahdy

Avaya Telecommunication Engineer at SISCOM

• Egypt - Cairo
• December 2014 to July 2015

An Avaya Telecommunications Engineer with a strong telephony background with a true passion about my work and always eager to connect with other Avaya Telecommunication Engineers.
the favorite thing in my job is to work with the customer and understand his objectives and try to do the best to accurately achieve it and also i'm pro-active listener to my managers which lead me to do best, and also i feel good in documenting what i do every where .

i have an experience in supporting customers in the following fields:

 AVAYA Aura Contact Center (AACC)
 AVAYA Aura Communication Manager (ACM)
 AVAYA Aura Call Center Elite
 Application Enablement Services (AES)
 AVAYA Session Manager (ASM)
 AVAYA System Manager (ASMGR)
 AVAYA Media Server (AMS)
 AVAYA IP Office
 AVAYA presence services(PS)
 Gateway G430, G450, G650
 Server S8300, S8800, S8400