ALOK SHARMA, Service Delivery Manager - SAP

ALOK SHARMA

Service Delivery Manager - SAP

IBM India

Location
India - Delhi
Education
Master's degree, Finance and Auditing
Experience
27 years, 6 Months

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Work Experience

Total years of experience :27 years, 6 Months

Service Delivery Manager - SAP at IBM India
  • India - Delhi
  • My current job since May 2007

Project Management role and performed various related deliveries to the Global clients in Telecom sector.

In the role of Business Analyst, I have been developing and enhancing the various features of SAP FI-CA module.

Support for the FI and IS-Utilities based requirements of SAP applications, Enhancements of existing Billing Systems i.e. Receivables Management, and Conceptions and Implementation of New Billing Systems.

Project Management with in-time client deliveries of Telecom sector, Project Cost Tracking, Quality Management, Resourcing,
Billing, Invoicing and Contract Accounting in SAP Environment.

Additional Manager - Finance & Accounts at Indraprastha Gas Limited
  • India - Delhi
  • May 1999 to May 2007

POST SAP WORK EXPERIENCE:
Core member of the team involved in the successful E2E implementation of ERP-SAP System (ISU-FICA Module).

Holding the profile of Super User in SAP (ISU-FICA) for the activities Piped Natural Gas (PNG) Billing & Receivables, Debtors Aging analysis, PNG Capitalization, etc.

Major Activities in Super User Profile :

- Cycle-wise and Portion-wise Invoicing of Domestic
and Commercial Customers,
- Printing and Delivery of Invoices,
- Transfer and Posting of Entries from FI-CA to Main
FI General Ledger Accounts,
- Dunning Process,
- Follow-up of Payments from Customers,
- Receipt of Bank File and uploading,
- Account Maintenance,
- Reports including the Debtors Aging Reports, etc,

PRE SAP WORK EXPERIENCE:
• Core Member for ISU - FICA Module and handling the Piped Natural Gas (PNG) area of the organisation.
• Financial Management, Cash Flow, etc.
• Fund Sourcing and Control
• Accounts & Auditing incl, PNG Capitalisation, etc.
• Taxation & Insurance incl. VAT, Service Tax, etc

Also, handled the portfolio of Corporate Investments, Accounts Payables and Receivables.

Involved in Banking activities including the Fund Management and Investments wherein managing surplus funds to the tune of Rs 135 Crores via investment in Mutual Funds.

Handled the Natural Gas Purchases from GAIL (India) Ltd. and RLNG Purchases from BPCL (Bharat Petroleum Corporation Ltd.). Both are the Oil & Gas Sector giants of India).

Managing Accounts Payable & monitoring advances.

Completely handling the Accounts Receivables of Piped Natural Gas (PNG), covering the consumer base of 100000 Domestic Consumers, 300 Commercial Consumers and 8 Industrial Consumers.

Independent charge of VAT, Service Tax and UP Trade Tax.

Management Accounting functions - Product Pricing, Statutory Cost records and Audit including the Internal and Statutory audits.

Supervising the preparation of MIS reports and other statements to provide feedback to top management on financial performance viz. fund management, credit control, profitability, etc.

Assist the Director Finance in handling the Legal matters, consulting the Legal Advisers and represented in the Court Proceedings on behalf of the Company.

Executive - Finance at Indian Oil Corporation
  • India - Delhi
  • April 1997 to August 1998

Bank Reconciliation Statements and Compilation of Financials.

 Responsible for Banking activities including Compilation of Financial figures and Bank Reconciliation of the same pertaining to Oil Depots and Refineries based in the Northern Region of India.

Cost Executive at Citibank N.A.
  • India - Delhi
  • January 1996 to January 1997

Recovery Management and Reporting for Management Information.

 Successfully developed various MIS which were later implemented.
 Monitoring and Controlling the recoveries from the defaulter of the Credit Card payments and filing the legal cases against the non-payers.

Education

Master's degree, Finance and Auditing
  • at M.B.A - Finance
  • August 1997
Bachelor's degree, Financial Management
  • at Post Graduate Diploma in Financial Management
  • May 1996
Master's degree, Commerce
  • at M.Com
  • April 1995
Bachelor's degree, Commerce
  • at B.Com
  • April 1990

Specialties & Skills

Cost Accounting
Process Review
Oil and Gas
ACCOUNT MAINTENANCE
ACCOUNT PAYABLES
ACCOUNTING
ACCOUNTING SYSTEMS
ACCOUNTS PAYABLE
ACCOUNTS PAYABLES
ACCOUNTS RECEIVABLES
AUDITING
Project Management
Project Management

Languages

English
Expert
Hindi
Expert

Memberships

Core Member for ISU - FICA Module and
  • Member

Training and Certifications

ISO 9001 (Certificate)
ISO 27001 (Certificate)
SAFe Agilist (Certificate)
SAP FI-CO (Training)
Training Institute:
IBM

Hobbies

  • READING, TRAVELLING & LISTENING TO LIGHT MUSIC