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Aloke Patwa, Relationship Manager

Aloke Patwa

Relationship Manager·Bandhan Bank Limited

India

Bachelor's degree, English

Work experience

Total years of experience: 7 years, 8 months

Relationship Manager

January 2026 - March 2026

Bandhan Bank Limited

Asansol, India

January 2026 - March 2026

Manage Business Loan and Cash and Credit customers.
Documentation Check and Verification online and offline.
Customer Service and Lead Management.
Back office operation
Debt Management and Collection.

Company industry:
Banking
Job role:
Accounting and Auditing

Customer Service Executive

August 2024 - October 2025

IDFC FIRST BANK

Asansol, India

August 2024 - October 2025

I have good experience in IDFC first Bank as Sales Team Leader,

Company industry:
Banking
Job role:
Banking

Sales Team Leader (Micro Business Loan)

August 2024 - October 2025

IDFC First Bharat Limited

Asansol, India

August 2024 - October 2025

Monitoring and guide assigned team of DSTs (Direct Sales
Team) for sales growth.
Development and Implementation of sales strategies.
Tracking Applications, Update MIS day to day.

Company industry:
Banking

Customer Service Executive (Personal Loan)

July 2022 - July 2024

Tata Capital Limited

Asansol, India

July 2022 - July 2024

Visit channels and different DSA offices for customer
sourcing.
Back office operation and followup clients regularly and
update MIS on daily basis.
Lead generation

Company industry:
Financial Services

Customer Relationship Executive (Personal Loan)

November 2021 - June 2022

Teamlease Services Ltd (Tata Capital)

Asansol, India

November 2021 - June 2022

Visit channels and different DSA offices for customer
sourcing.
Back office operation.
Lead generation from various activities such as cold calls,
Market visit, references etc.

Company industry:
Financial Services

Assistant Store

November 2016 - March 2020

Triveni Handloom

New Delhi, India

November 2016 - March 2020

Stock Management of inward and outward.
Products listing on Online portal, Packing and Shipping,
advertisement on social media platforms.
Store and warehouse management, GST, Billing and
Banking handling. E commerce management,
Back office operation and monitoring.

Company industry:
Textile & Apparel Production
Job role:
Management

Education

Arunodaya University

August 2023

August 2023

Bachelor's degree, English

India

GPA (percentage): 69%

GPA (percentage): 69%

Due to financial issues I was dropped from college, Now last year I have completed my graduation in English fro Arunodaya University.
View attachment

From Hindustan Infotech, Asansol

August 2023

August 2023

Diploma, IT And Spatial Management

India

Skills

Personal loan
Expert
Personal loan
Expert
System Knowledge
Intermediate
System Knowledge
Intermediate
Communication
Expert
Communication
Expert
BANKING
Intermediate
BANKING
Intermediate
BUSINESS LENDING
Intermediate
BUSINESS LENDING
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER ACQUISITION MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
KNOW YOUR CUSTOMER
Intermediate
KNOW YOUR CUSTOMER
Intermediate
LOANS
Intermediate
LOANS
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

Hindi
Native Speaker
English
Beginner

Hobbies

  • Indian Musics
  • Traveling
  • Singing