Key Account Manager
Cozmo Travel, Air Arabia Group
Total years of experience :5 years, 11 Months
• Representing Air Arabia airlines as a general sales agent (GSA) in the eastern province of Saudi Arabia.
• Handling our customer accounts to follow up with payment collection and airline-related issues.
• Building a long-term relationship with corporate and travel agencies in the region.
• Working under the modern trade unit responsible for beauty and diet departments.
• Visiting the customers outlets daily to check the availability of our products in the shelves.
• Coordinating with the customers regarding promotion, prices, and the expansion of our market share.
• Invoice and order preparation for our online site and stores.
• Stock transfers from the distribution center to other warehouses and stores upon request.
• Dealing with 3PL for customer remote area delivery fulfillment.
• Leading a team of sales associates to reach the sales goals set by the manager.
• Presenting a weekly sales report of the store and the associates to the head office.
• Working with the sales and guest services teams to achieve the sales target.
• Serving the customers in the best ways to gain their long-term loyalty to our brands.
Assisted my supervisor to meet the tasks deadline.
Made the weekly report regularly.
Worked as a group team with units members.
Done some administrative duties such as printing papers, and scheduling meeting,