Training Manager
King Salman Institute for Studies and Consulting Services
Total years of experience :10 years, 11 Months
• Working with clients to plan and implement training programs that will prepare their employees for the next step of their career paths.
• Developing and delivering training solutions that meet customer’s needs.
• Build quarterly and annual training programs.
• Prepare and present reports on training program KPIs.
• Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training.
• Managing daily training projects requirements
• Being the contacted point for the daily customer needs on the training requirements.
• Conducting a daily meetings with the projects leads on the training projects follow-up.
Spearheading L&D initiatives, designing & developing Training Framework as per organisational requirements. Creating and executing learning strategies and programs. Defining Learning Strategies, Framework & Goals, for smooth running of L&D operations as per assigned budgets.
- Performing Training Needs Analysis, evaluating individual & organizational development needs.
- Implementing various learning methods. Managing On-boarding, Training & Rotation Processes.
- Designing and delivering e-learning courses, workshops and other trainings.
- Leading selection and management of various Training Partners/ L&D Specialists for training delivery and execution along with In-House Capability Development
- Negotiating commercials, Monitoring vendor’s performance for smooth functioning of training programs per agreed SLAs
- Scheduling, and monitoring all Training Interventions & Management Development Programs for Trainers & Employees. Helping managers develop team members through career pathing
- Tracking & reviewing trainings execution, performance with focus on innovative and industry leading training solutions. Assessing the success of development plans and helping employees make the most of learning opportunities.
- Ensuring time and duration adherence internal and regulatory compliances for completion of all Training Programs.
- Coordinated for Management, Development and Talent Trainings
- Delivered training live and on-demand programs using recognized training techniques and tools.
- Facilitated learning through a variety of delivery methods
- Designed and applied assessment tools to measure training effectiveness.
- Tracked & reported on training outcomes, evaluated training courses and materials to ensure quality.
- Augmented employee productivity by developing short and long-term training solutions aimed at maintaining high levels of expertise and performance.
- Delivered 20+ training sessions and business workshops to internal end-users with varying skill levels.
- Developed core training material and models, including manuals and recorded web sessions.
- Conducted training exercises and online performance support
- Served as the primary escalation point for organizational training needs.
- Collaborated with stakeholders to identify and understand organizational training needs.
- Developed employee competencies in coordination with employees’ line managers.
- Delivered more than 50+ training courses as Trainer to STC, Mobily, AlRajhi Bank, and Saudi Investment Bank. (High Quality of Customer Service and Sales courses)
- Identified training needs within an organization through job analysis, appraisal schemes and regular consultation with Business Managers and Human Resources Departments.
- Designed and expanded programs based on both the organization’s and the individual’s needs.
- Assisted in development of budgets and contracts. Created and developed the training materials.
- Facilitated Externals & In-house Training Courses, In-person Training, which involves preparing teaching materials, stimulating the class and issuing completion certificates.
- Monitored and reviewed progress of Trainees through questionnaires, and discussions with Managers. Prepared & submitted Daily, Weekly, and Monthly Reports.
- Built & maintained productive business relationship with existing clients & drove development of new business opportunities.
Communication. Organizational leadership. Resource management: people, money, time. Strategic planning. Business-oriented computer applications. Financial management. Business ethics.
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