Alpha Pedze, Telesales Agent

Alpha Pedze

Telesales Agent

DU Broker

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Baccalauréat, Peace and Governance
Expérience
4 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 7 Mois

Telesales Agent à DU Broker
  • Émirats Arabes Unis - Dubaï
  • mars 2022 à mai 2022

Explained DU telecom products pricibg and negotiates bulk or package pricing
Contacted customers in response to feedback
Made outgoing calls in order to sell DU product
Answered questions about DU products and packages

Hostess à Abu Dhabi Nationsl Hotels
  • Émirats Arabes Unis - Abu Dhabi
  • septembre 2021 à mars 2022
Guest Expert/Waitress/ Cashier à Americana Kuwait Food Company
  • Émirats Arabes Unis - Dubaï
  • décembre 2019 à août 2021

Welcomed guests and help them to be seated
Took orders and also recommended on our daily specials.
Assist those with strict diet and follow up their order.
Answered quests questions and fullfill their requests
Delivered food and beverages to the customers
Processed the bills and cleaned the tables

Front Desk Receptionist à Monomotapa Hotel
  • Zimbabwe - Harare
  • juin 2017 à juin 2019

Processed guest check ins by confirming their reservations, issuing key
Processed check outs, bills, room charges,
Communicated with housekeeping in making sure guests find the rooms clean
Communicated with valet .
Followed hotel policies and procedures

Éducation

Baccalauréat, Peace and Governance
  • à Bindura University of Science Education
  • octobre 2019

Specialties & Skills

Negotiation
Customer Service
Interpersonal Skills
Time Management
problem solving skills
telephone skills
microsoft powerpoint
office work
sales representatives
Decision making
Diplomacy,conflict resolution ,microsoft excel,good communication skills
Diplomacy
Conflict resolution
Leadership
Time management

Langues

Anglais
Expert
Souahéli
Moyen
Français
Débutant

Formation et Diplômes

SDG certificate (Certificat)
Date de la formation:
February 2022

Loisirs

  • Watching football ,reading novels,travelling
    SDG certificate Hostess certificate