Alpha Pedze, Telesales Agent

Alpha Pedze

Telesales Agent

DU Broker

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Peace and Governance
Experience
4 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :4 years, 7 Months

Telesales Agent at DU Broker
  • United Arab Emirates - Dubai
  • March 2022 to May 2022

Explained DU telecom products pricibg and negotiates bulk or package pricing
Contacted customers in response to feedback
Made outgoing calls in order to sell DU product
Answered questions about DU products and packages

Hostess at Abu Dhabi Nationsl Hotels
  • United Arab Emirates - Abu Dhabi
  • September 2021 to March 2022
Guest Expert/Waitress/ Cashier at Americana Kuwait Food Company
  • United Arab Emirates - Dubai
  • December 2019 to August 2021

Welcomed guests and help them to be seated
Took orders and also recommended on our daily specials.
Assist those with strict diet and follow up their order.
Answered quests questions and fullfill their requests
Delivered food and beverages to the customers
Processed the bills and cleaned the tables

Front Desk Receptionist at Monomotapa Hotel
  • Zimbabwe - Harare
  • June 2017 to June 2019

Processed guest check ins by confirming their reservations, issuing key
Processed check outs, bills, room charges,
Communicated with housekeeping in making sure guests find the rooms clean
Communicated with valet .
Followed hotel policies and procedures

Education

Bachelor's degree, Peace and Governance
  • at Bindura University of Science Education
  • October 2019

Specialties & Skills

Negotiation
Customer Service
Interpersonal Skills
Time Management
problem solving skills
telephone skills
microsoft powerpoint
office work
sales representatives
Decision making
Diplomacy,conflict resolution ,microsoft excel,good communication skills
Diplomacy
Conflict resolution
Leadership
Time management

Languages

English
Expert
Swahili
Intermediate
French
Beginner

Training and Certifications

SDG certificate (Certificate)
Date Attended:
February 2022

Hobbies

  • Watching football ,reading novels,travelling
    SDG certificate Hostess certificate