Project Manger Data center
Alrajhi Bank
Total des années d'expérience :12 years, 0 Mois
-Successfully relocated data center racks from Jeddah to Qassim, ensuring minimal downtime and efficient setup in the new location.
-Documentation of 6 project plans, including budgets, purchase requests, and purchase orders, resulting in accurate financial tracking.
-Proactively communicated with vendors for data center and data recovery centers expansions projects according to plan and assuring quality
-Achieved an average project completion rate of 95% by effectively
managing timelines, resulting in successful project delivery within budget constraint
-Successfully relocated data center racks from Jeddah to Qassim, ensuring with minimal downtime and efficient setup in the new location
-Documentation of 6 project plans, including budgets, purchase requests, and purchase orders, resulting in accurate financial tracking.
Proactively communicated with vendors for data center and data recover
-centers expansions projects according to plan and assuring quality
Achieved an average project completion rate of 95% by effectively managing timelines, resulting in successful project delivery
Wasl Platform for Transportation General Authority portal Vehicles tracking devices field experiment
Planning data transfer to National Data Bank 29 Billion records) transactions
implementing a solution increasing 100K transaction per second to 250K
Integration with Ministry of Municipal & Rural Affairs & housing via ETL solution
Launched Yakeen service for authorized drivers within 5 days for dispatching Uber-Careem, etc....)
- Created a new operations structures based on business workflow
Applied fixing plan for main issues closing 2K to 5K tickets & root causes resolutions weekly with 40% drop of incidents.
Proposing ITIL service operations & service transition processes to be applied
defined a work scope for operation vendor, increased 80% of performance
strengthen communication between OPS & departments for fixes & enhancements
- Handling release changes as an E-CAB member by coordinating, planning, risk assessment, announcing outage, monitor the change until change is deployed
- Communicating with the technical team to fulfill requests or resolve issues
- Working on 3 projects ( Yakeen - Taqat - Jalsah)
- Proposing enhancements on HPSM related to services or changes
- Supported in applying security solutions on current services
- Delivering services and having them integrated for testing purposes
- Communicating with 17 agencies of government sectors & public sectors to run the cycle
-Shared over 6, 000 resumes to Human Resources & Development Fund), monthly
-Raised performance in Taqat) from 40% to 89% Created a workflow for Taqat ser
- Managing clients operational requirements and resolving issues
- Maintaining process among sectors
- Acting as a service manager on multi projects from
Human resources development fund and ministry of finance
- Worked on (Hafiz - Taqat) projects
- Managed users on Active directory
- Supported in providing MySQL service to client
- Extracted CVs and sharing it to the client
Receiving tickets of incidents or requests, responding to clients, executing required quires & creating reports. Solving problems related to services
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