Alston Alphonso, Team Leader

Alston Alphonso

Team Leader

Location
United Arab Emirates
Education
Bachelor's degree, HOSPITALITY & TOURISM MANAGEMENT
Experience
11 years, 5 Months

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Work Experience

Total years of experience :11 years, 5 Months

Team Leader
  • My current job since February 2015

HYATTREGENCYDUBAICREEKHEIGHTSANDRESIDENCES

  • November 2012 to January 2015

Ensuring the delivery of brand promise and providing exceptional
guest service at all times.
To maintain positive guest and colleague interactions with good
working relationships.
Being fully conversant with all services and facilities offered by the
hotel
Performing opening and closing procedures established for the Place
of Work as assigned

Education

Bachelor's degree, HOSPITALITY & TOURISM MANAGEMENT
  • at IIAS School of Managemen
  • January 2013

IN

High school or equivalent, FRUIT AND VEGETABLE CARVING
  • at Institute of Carving
  • January 2012

COURSE IN

Bachelor's degree, COMPUTER APPLICATIONS
  • at Bhalchandra Technologies
  • January 2011

High school or equivalent, HOSPITALITY & TOURISM MANAGEMENT
  • at HIGHER SECONDARY SCHOOL Govt. Higher Secondary School
  • January 2010

Business & Financial Objectives Costing & Budgets Creative Menu Development/Specials Customer Service Excellence F & B Operations/Compliances Food Quality Control Health & Safety Standards High Customer Service Standards High-Volume Dining Hospitality Industry

High school or equivalent, COMPUTER APPLICATIONS
  • at Bhalchandra Technologies
  • January 2010

High school or equivalent, HOSPITALITY & TOURISM MANAGEMENT
  • at St. Theresa High School
  • January 2008

,

Specialties & Skills

CLOSING
DELIVERY
BUDGETING
CUSTOMER SERVICE
FINANCIAL
FRONT OFFICE
INVENTORY MANAGEMENT
MENTORING
QUALITY CONTROL

Languages

English
Native Speaker