Customer Sales Executive
Pure Escapes DMC
Total years of experience :10 years, 5 Months
Performing B2B business tasks in order to provide the best service to the partners . Handled daily customer meetings, sales calls and account management tasks. Documented daily work in lead development and successful sales. Drove new clients and avenues to build relationships and grow business opportunities. Conducted internal and external product training, prepared and executed sales presentations. Fostered relationships with customers to expand customer base and enhance loyalty and retention. Established and maintained client relationships through superb communication. Presenting company during annual Trade Shows and Luxury Travel Mart exhibitions. Travelling for Sales Calls on regular basis.
Part of the Pre Opening Team. As one of the first joiners was taking a part in organising the process of operation. Working on the pre opening projects such as guests satisfaction, WOW factors, snagging, Giving trainings to the beginners.Daily reception operation, cashiering duties, promoting and upsetting hotel services, handling complains, requests and inquiries, Famılıar wıth Protel
Working on the pre opening projects such as guests satisfaction, WOW factors, snagging. Giving trainings to the beginners. Daily reception operation, cashiering duties. Administrative tasks . Taking care of hotel reservation duties in the absence of reservations department .
Daily reception operation. Taking care of VIP guests and special occasions. Liaisoning with all hotel departments to handle operation.Responding and taking action on guest complains and problems.Taking care of VIP guests and special occasions.Receiving and acknowledging reservations and cancellations.Maximizing revenue by offering upgrades and making up selling