Operations Executive
Levels
Total years of experience :13 years, 8 Months
- Answer phone calls, transfer calls and take messages to the appropriate employee.
- Greet and assist visitors, and escort them to an office or meeting room.
- Maintain a pleasant appearance of the reception area or lobby.
- Receive and sort daily mail, deliveries/courier.
- Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
- Maintain and monitor inventory of office supplies.
- Coordinate the maintenance and repair of office equipment.
- Handle customers/clients request for repair or changed of products that are under warranty.
- Maintain and monitor staffs timesheet.
- Handling storage and delivery procedures.
Other Secretary task not limited to:
- Coordinate suppliers in negotiation of items delivery.
- Provide assistance to the Managing Director, Design Engineer and Accounts for specified task.
- Assisting Design Engineer for AutoCAD works.
- Handling and monitoring of office bills (i.e. DEWA, Telephone, office supplies etc.)
- Prepare and send out quotation to particular clients.
- Follow up with clients for pending payments.
- Send out Invoice to clients as per request.
- Cashier operating / POS System.
- Responsible for managing all the credit card and cash transaction in department store.
- Prepare daily revenue report.
- Greeting clients with a smile while taking orders.
- Transferring the orders to the subordinates for getting it prepared.
- Handle customer’s complaints and resolve problems.
- Ensuring the brewed coffee does not run out of stock, expiration dates are monitored and grinders
are ready.
- Keep food display organized, abundant and ensure products are fully stocked with back up available.
- Delivered fast and prompt service, served customers at counters ortables.
Job Description - Loan Assistant:
- Send reminders and make phone calls to all borrowers about their payment schedules.
- Update records and calculate outstanding balance of all borrowers accounts.
- Receive calls and update borrowers on their outstanding dues.
- Send demand letter to borrowers for late payment.
Job Description - Cashier cum Office Coordinator:
- After 5 months working as Loan Assistant, I was promoted as Cashier cum OfficeCoordinator.
- Ensure all borrowers have paid their dues.
- Provide instruction to all collectors.
- Prepare daily summary reports of borrower’s accounts.
- Maintain record and monitor company’s receivable and payables.
- In charge of releasing staff payroll.
- Checks and validate the documents of all applicants.
- Make recommendation to be submitted to the Manager.
- Perform coordination with other branch and administrative duties to ensure efficient operation of the office.
- Sends correspondence, making daily phone calls, setting appointments, preparing
memos/proposals/contracts, updating and maintaining of borrowers files, do other assigned task.
,