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Jessica Abdallah, Head of Training

Jessica Abdallah

Head of Training·Al Mustaqeem Domestic Workers

United Arab Emirates

Master's degree, Hospitality Management

Work experience

Total years of experience: 11 years, 1 months

Head of Training

January 2019 - Present

Al Mustaqeem Domestic Workers

United Arab Emirates

January 2019 - Present

Semi-Governmental Company - Part of the Ministry of Human Resources
& Emiratisation
Design & deliver interactive training program
Lead team of motivated individuals
Conduct training need analysis
Conduct full recruitment of the training team

Company industry:
Recruitment & Employee Placement Agency
Job role:
Teaching and Academics

Assistant

November 2017 - December 2018

Renaissance Downtown Hotel

United Arab Emirates

November 2017 - December 2018

Led the E-learning courses
Managed the training budget and monitored expenses
Conducted stand up training to groups of employees

Company industry:
Hospitality & Accomodation
Job role:
Administration

Service Leader

May 2015 - November 2017

Shangri-La Hotel - Qaryat Al Beri

United Arab Emirates

May 2015 - November 2017

Hotel - Shangri-La Group
Received new hires and welcomed them on board
Trained and coordinated training courses required
Prepared training materials, room set up, etc.
Communicated with all department for the list of
participating employees in all the training

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

City University of Seattle

June 2014

June 2014

Master's degree, Hospitality Management

Switzerland

Business and Hotel Management School

October 2013

October 2013

Bachelor's degree, Hospitality Management

Switzerland

Universite Saint Joseph

July 2011

July 2011

Bachelor's degree, Business Administration

Lebanon

Skills

Microsoft Word
Expert
Microsoft Word
Expert
Hotel Management
Expert
Hotel Management
Expert
Communication Skills
Expert
Communication Skills
Expert
Cross cultural
Expert
Cross cultural
Expert
BUDGETING
Expert
BUDGETING
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
RECRUITING
Expert
RECRUITING
Expert
TRAINING MATERIALS
Expert
TRAINING MATERIALS
Expert
ERP
Beginner
ERP
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
Microsoft Word
Expert
Microsoft Word
Expert
Hotel Management
Expert
Hotel Management
Expert
Communication Skills
Expert
Communication Skills
Expert
Cross cultural
Expert
Cross cultural
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert
French
Expert