Zahi Krayem

- Analyze and specify the business needs through gathering and compiling user requirements to convey to in-house development team or to third party systems providers
- Devise solutions that fulfill the business requirements in order to identify and specify necessary software applications and services
- Evaluate and compare proposed solutions to select the optimal and most feasible proposals
- Partake in the deployment of applications throughout the organization to maximize the efficacy of rolled out solutions
- Coach the knowledge building and transfer process in order to ensure end users are well informed on how to use software programs efficiently and effectively
- Act as the project owner coordinating with the internal development team as well as third-party contractors

-Developed and analysed systems that are to be used by the employees and the managers of the company
-Developed strategies that are to be used in implementation of software and hardware systems in the organization
-Collected necessary specifications for each department and make sure that their requirements are met
-Looked after the purchase of the software and hardware systems and plan proper budget and quotations for the systems
-Provided training and necessary assistance for the employees involved in implementation and maintenance of the software systems

Currently i am working as a business analyst/Pre-sales consultant.
My main daily tasks are:
• Prepare analysis documentation/uses cases for an HRMS solution
• Follow up on development tasks assigned to the developers
• Report the project progress to the top management
• Meet with clients to gather and define business requirements
• Do demonstrations on the application as a Pre-sales consultant
• Give training on the application for new clients

Worked on the customization and integration of the Financial Fusion application, an e-banking solution.
Worked using the following technologies: Java, JSP, JSTL, HTML, JavaScript, APIs.
Implemented the application at BLC Bank

Worked on the development of “Webforce”, a web business application including Time & Attendance, HR, Payroll and Workflow modules.
Worked using the following technologies: JSP, Java, HTML, JavaScript, Powerbuilder, SQL Server, Oracle, and Sybase.
Implemented the application at several sites including: Bank of Beirut, Mount Lebanon Hospital, Lebanese American University...