Alvin Appos

• Supervised the work of office and administrative employees to ensure adherence to quality standards, deadlines and proper procedures.
• Provided efficient and professional administrative and clerical service to colleagues and supervisors; provided excellent customer service to external and internal customers.
• Maintained equipment inventory, scheduled maintenance and handled customer correspondence.
• Managed contract provisions, invoices and provided estimates to customers.
• Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints.