Alvin Dela Rosa, Kitchen Admin/Store Keeper/Dispatcher

Alvin Dela Rosa

Kitchen Admin/Store Keeper/Dispatcher

Zuhour Group

Location
United Arab Emirates
Education
Bachelor's degree, Marine Transportation
Experience
18 years, 3 Months

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Work Experience

Total years of experience :18 years, 3 Months

Kitchen Admin/Store Keeper/Dispatcher at Zuhour Group
  • United Arab Emirates - Dubai
  • May 2015 to October 2015

• Insuring the quality of the food before and after cooking.
• Constantly checking food temperature and expiry date.
• In charge of GWR standards and PIC (Person In Charge).
• Taking care of the stocks in terms of ordering, receiving, rotation and dispatching.
• In charge of ordering all restaurant stocks to all suppliers.
• Making sure that all items wastage are properly log and monitored.
• Doing monthly report like monthly inventory, wastage report, monthly staff attendance, monthly food and beverage cost.
• Doing weekly BOH schedule, monitoring daily staff attendance.
• Monitoring all equipment’s if functioning properly, especially all freezers and chillers.
• Report to Restaurant Manager all kitchen concerns.

Admin Shift Manager at Foodparks by Raintree
  • Philippines
  • August 2007 to January 2015

• Mainly responsible in everyday operation of the foodcourt and restaurant.
• Monitoring sales performance and coordinates all major concerns to my superiors.
• Updating my superior by sending weekly and monthly sales report or calling them from time to time as needed.
• Monitoring office, chemical and maintenance supplies.
• Training, scheduling and managing employees, as well as overseeing inventory, including food and beverages, supplies and other restaurant equipment.
• Responsible for resolving customer complaints regarding food quality and service.
• Ensure the safety and security of the area for employees and customers.
• Making sure that all allocated budget must be closely monitored.
• Attends collaboration meetings weekly and monthly or as needed.
• Submit all necessary reports such as sales, operation updates, labor and chemical budgets.
• Part of the yearly business planning to make our operation more efficient and effective.
• Make corrective and constructive measures for erring team members.
• Implement rules and regulations in the area.

Server to Captain Food Server to Shift Manager at Shakey's Pizza Philippines
  • Philippines
  • April 1997 to June 2007

Responsible to ensure smooth operations exists in assigned area, including: staffing, inventory, quality assurance and customer service. Responsible to ensure approved policies and procedures are adhered to and maintained. Analyzes and recognizes deficiencies or problems areas and provides solutions to achieve desired results. Maintains adequate inventory to ensure adequate quantities are maintained and spoilage minimized. Participates in the review of associates and completes necessary paperwork as required by established policies and procedures. Maintain training program for new hires.

Education

Bachelor's degree, Marine Transportation
  • at Philippine Maritime Institute
  • March 2001

Specialties & Skills

Communicator
Customer Service
Workforce Management
Writing
Reporting
Business Writing skills

Languages

English
Expert

Training and Certifications

Management Course (Certificate)
Business hand writing (Certificate)
How to Train the Trainers (Certificate)

Hobbies

  • Reading, surf and read the net,
    - Most promising Employee of the year - Best in customer service several times - Best in suggestive selling several times - Best employee of the year - Best Team leader of the year - Best Supervisor of the year - Best Manager of the year - Perfect attendance of the moth several times