Jr. Sales Executive/Customer Service
Etisalat
Total years of experience :9 years, 7 Months
• Provide an outstanding level of customer service by processing orders and ensuring to meet the quality standard
• Respond to customer inquiries and requests and resolved issues efficiently and professionally
• Sell and explain all products and services to the customers
• Handle issues and all customer complaints
• Handling and resolving escalation and urgent request in a highly professional manner
• Processing customer's request according to their needs
• Reporting discrepancies and problems to the Manager
• Giving advice and guidance on product selection to customers
• Collect and verify documents as per TRA regulations
• Assisting the Manager regarding the service quality
• Keeping up to date with special promotions
• Assist customers in updating and maintaining their accounts
• Performs other duties or responsibilities assigned by Duty or Store Manager
• Provide an outstanding level of customer service by processing orders and ensuring to meet the quality standard
• Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time
• Responding quickly and resourcefully to customer requests or concerns
• Giving information to customers about products
• Representing the store in professional and positive manner
• Taking care of the customers’ needs while following company procedures
• Organizing the display of merchandise
• Assisting customers with choices by providing them with information about products
• Keeping the store clean and organized throughout the day
• Responding quickly and resourcefully to customer requests or concerns
• Giving information to customers about products
• Representing the store in a professional and positive manner
• Taking care of the customers’ needs while following company procedures
• Organizing the display of merchandise
• Assisting customers with choices by providing them with information about products
• Keeping the store clean and organized throughout the day
ensure that harness is inspected properly
make sure that the product is working and ready to install
give the right tag to the staff who process defective product
• Responding quickly and resourcefully to customer requests or concerns
• Giving information to customers about products
• Representing the store in a professional and positive manner
• Taking care of the customers’ needs while following company procedures
• Organizing the display of merchandise
• Assisting customers with choices by providing them with information about products
• Keeping the store clean and organized throughout the day
• Responding quickly and resourcefully to customer requests or concerns
• Giving information to customers about products
• Representing the store in a professional and positive manner
• Taking care of the customers’ needs while following company procedures
• Organizing the display of merchandise
• Assisting customers with choices by providing them with information about products
• Keeping the store clean and organized throughout the day
• Greet guests as they arrive in the banquet hall
• Serve drinks and take orders
• Explain menu items and food content/ daily specials
• Ensure consistency in preparation and presentation of food items
• Present checks and take cash
• Maintain kitchen sanitation and cleanliness