Business Development & Account Management Executive
Cure Up FZC
Total years of experience :7 years, 0 Months
Responsible for developing a portfolio of accounts through new business development.
• In charge of managing full negotiation and close process with clients from start through finish.
• Generating leads and acquiring new clients.
• Initiating sales process by prospecting, scheduling appointments, making initial presentation, understanding business needs, developing proposals, closing sales.
• Dealing with customer enquiries face to face, over the phone and via email.
• Framing quotation.
• Account management of all clients and providing initial assistance to set up their account.
• Finding and creating potential sales opportunities on calls, chats and Email Interface.
• Up selling and cross-selling products to qualified clients.
• Account modification, Plan Upgrade/Downgrade, Invoice Generation and payment tracking.
• Performed general data entry using Microsoft Excel and Word.
• Input data into a variety of computer programs with pace and correctness.
• Performed secretarial and sales coordinator tasks in support of the business.
• Handled Verification, Sales, Billing and Web Design related queries along with regular outbound sales calls.
• Assisting on boarding customers by suggesting appropriate plan and products according to their requirements.
• Responsible for nurturing the existing relationships with the Clients/partners and cultivating new accounts.
• Dealing with customer inquiries face to face, over the phone and via email.
• Effectively mentored new hires and have done quality analysis of new hires.
• Assigning and approving works as well as taking decisions on various customer requirements.
• Attending Business meetings along with Managers.