Aly Mounir Aboul Einen, Network Administrator

Aly Mounir Aboul Einen

Network Administrator

Coldwell Banker

Lieu
Egypte - Le Caire
Éducation
Etudes secondaires ou équivalent, Faculty of Arts ( Classics - Greek and Latin Studies)
Expérience
0 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :0 years, 0 Mois

Network Administrator à Coldwell Banker
  • Egypte - Le Caire
  • Je travaille ici depuis mars 2015

http://www.newhomes.com.eg/en/
 Oversees, maintains and troubleshoots computers and related peripheral
equipment
 Performs preventative maintenance in accordance with department policies;
 Installs applications software on the networks; maintains network
documentation.
 Creates and maintains users, directory structures, security rights and printer
configurations.
 Provides helpdesk support, by phone and in person, for a variety of
department specific applications such as OS, Windows, Microsoft Office,
Internet Explorer, Google Chrome, etc.
 Troubleshoots any hardware problems with desktop PC’s, servers, switches,
routers, and miscellaneous electronic equipment.
 Discusses software applications with users to determine level of satisfaction
and/or the need to modify software.
 Troubleshoots technical problems and provides computer diagnostics.
 Maintains database of inventory of workstations and associated equipment;
assists in research and purchase of hardware and software.
 Provides technical advice and assistance to users
 May recommend re-allocation of equipment resources to meet network
requirements.
 May train staff on basic computer usage and office applications software
such as EXCEL, and Power Point.

Technical Support Specialist à Healthy Foods
  • Egypte
  • mars 2013 à mars 2015

May research and evaluate new technologies and attend training sessions
and seminars to further knowledge.
 Uses computer applications or other automated systems in performing work

Technical Support à New Horizons Learning Centers
  • novembre 2011 à mars 2013

http://www.newhorizons.com
 Implementing and managing windows server 2003 & 2008 environment
 Configuring and Managing TMG 2010
 Configuring and Managing ISA 2006
 Setting up new users’ accounts and profiles and dealing with password issues
 Handle all issues related to ADSL service
 Install, configure and maintain personal computers, networks, and related
hardware
 Installing and configuring computer operating systems and applications in
labs
 Monitoring and maintaining computer systems and networks
 Troubleshooting system and network problems, diagnosing and solving
hardware/software faults
 Replacing parts as required
 Providing help to users concerning software and hardware use
 Ensuring the availability of all resources that are needed for lab operation
 Troubleshooting in case of any technical problems in any of the admin or labs
PC.
 Reporting to the IT Manager in case of advanced hardware or software
problems
 Manage an IT staff of two people

Technical Support à New Horizons Learning Centers
  • novembre 2010 à novembre 2011

http://www.newhorizons.com
 Install, configure and maintain personal computers, networks, and related
hardware
 Installing and configuring computer operating systems and applications in
labs
 Troubleshooting system and network problems, diagnosing and solving
hardware/software faults
 Replacing parts as required
 Providing help to users concerning software and hardware use
 Ensuring the availability of all resources that are needed for lab operation
 Troubleshooting in case of any technical problems in any of the admin or labs
PC.
 Reporting to the IT Manager in case of advanced hardware or software
problems

Office Assistant à The American University in
  • Émirats Arabes Unis
  • septembre 2005 à septembre 2010

http://www.aucegypt.edu
 Handle budget through SAP
 Assist in yearly budget preparation
 Maintain records, filing system & computer files
 Receive & handle telephone calls and hosting EO clients
 Handle travels and accommodations
 Organize Events
 Arrange meeting facilities
 Order office supplies

Floor Manager à El Kotob Khan Bookshop
  • mars 2006 à août 2007

Assist customers
 Handle sales
 Keep books records updated, order new and out of stock books
During College

Éducation

Etudes secondaires ou équivalent, Faculty of Arts ( Classics - Greek and Latin Studies)
  • à Cairo University
  • octobre 2020

courses: MCITP Enterprise Messaging Administrator on Exchange 2010

Etudes secondaires ou équivalent,
  • à The American University
  • janvier 2008

courses: ICDL (International Computer Driving License)  2007: International Trade Marketing Specialist Certificate

Etudes secondaires ou équivalent,
  • à The American University
  • janvier 2006

Italian Courses, Salesian institute "DonBosco"  Grade: Very Good  2006: English Courses, The American University in Cairo  Grade: Very Good

Baccalauréat,
  • à Cairo University
  • janvier 2005

:

Etudes secondaires ou équivalent,
  • à Cairo University
  • janvier 2005

English Courses, Armed forces Institute

Specialties & Skills

Computer Hardware Troubleshooting
Windows Server 2003
Microsoft Operating Systems
Windows Server 2008
Microsoft Office
MICROSOFT OFFICE
MICROSOFT WINDOWS
NETWORKING
TELEPHONE SKILLS
COMPUTER HARDWARE
DATABASE ADMINISTRATION
DESKTOP PC

Langues

Arabe
Expert
Anglais
Expert
Italien
Expert