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Aly Mohsen Ibrahim, Sr. System Monitoring Configuration Specialist

Aly Mohsen Ibrahim

Sr. System Monitoring Configuration Specialist·Kuwait Finance House

Kuwait

Bachelor's degree, Computer Science

Work experience

Total years of experience: 15 years, 8 months

Sr. System Monitoring Configuration Specialist

September 2017 - Present

Kuwait Finance House

Al Kuwait, Kuwait

September 2017 - Present

• Conduct thorough assessments of IT infrastructure planning initiatives to identify strengths and weaknesses, ensuring alignment with organizational goals.

• Recommend innovative solutions to enhance the scalability and agility of IT infrastructure, supporting KFH's operational and capacity demands.

• Design and implement monitoring frameworks to optimize the performance of IT systems, ensuring compliance with industry standards and best practices.

• Collaborate with cross-functional teams to streamline IT operations, enhancing overall efficiency and effectiveness.

• Utilize data-driven insights to inform decision-making processes, contributing to improved IT infrastructure resilience and security.

• Stay updated on emerging technologies and compliance requirements to proactively address potential vulnerabilities.

Company industry:
Banking
Job role:
Information Technology

Sr. Server Administrator

October 2014 - August 2017

NUC

Al Kuwait, Kuwait

October 2014 - August 2017

• Spearheaded installation and clustering configuration for Windows Server, enhancing system reliability and performance.

• Executed seamless migration processes, ensuring minimal downtime and disruption.

• Developed comprehensive inventory documentation for the Data Center, facilitating efficient asset management.

• Prepared meticulous documentation for IT audits, ensuring compliance with industry standards.

• Collaborated with vendors to deliver innovative web-based and network solutions, driving strategic planning initiatives.

• Led project management efforts for systems migration, configuration, administration, and upgrades, improving operational efficiency.

• Managed antivirus configuration for servers and clients, safeguarding network integrity and security.

• Conducted daily monitoring and troubleshooting, proactively addressing vulnerabilities and enhancing IT compliance.

Company industry:
Software Development
Job role:
Information Technology

Senior Application support Engineer

July 2012 - September 2014

National United Computer Company

Al Kuwait, Kuwait

July 2012 - September 2014

• Managed diverse systems, focusing on hosted applications and database tiers to enhance performance and reliability.
• Established and maintained systems and database baseline configurations to ensure compliance and security.
• Provided expert support for SAP Applications, optimizing functionality and user experience.
• Conducted large-scale system analysis, design, and implementations for oil and investment companies, driving efficiency and innovation.
• Executed system changes through a rigorous change control process, ensuring minimal disruption and maintaining system integrity.
• Collaborated with cross-functional teams to identify IT vulnerabilities and enhance compliance measures, contributing to overall information security.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Engineering

IT Support Engineer

November 2010 - June 2012

Arab African International Bank

Alexandria, Egypt

November 2010 - June 2012

• Provided comprehensive IT support for PCs, applications, and biometric fingerprint machines, ensuring seamless operation and user satisfaction.

• Diagnosed and resolved technical issues, enhancing system performance and reducing downtime.

• Collaborated with cross-functional teams to implement IT compliance measures and improve overall security protocols.

• Assisted in monitoring system vulnerabilities, contributing to proactive risk management and data protection strategies.

• Documented support processes and user guides, fostering knowledge sharing and improving team efficiency.

• Developed a keen understanding of IT auditing practices, preparing for a transition into system monitoring and compliance roles.

Company industry:
Banking
Job role:
Information Technology

Education

Arab Academy for Science and Technology

September 2010

September 2010

Bachelor's degree, Computer Science

Egypt

GPA (point): 2.4 out of 4

GPA (point): 2.4 out of 4

Major: Information Technology

Skills

Compliance
Expert
Compliance
Expert
Server Administration
Expert
Server Administration
Expert
System Monitoring
Expert
System Monitoring
Expert
IT Audit
Expert
IT Audit
Expert
Networking Software
Expert
Networking Software
Expert
Backups
Intermediate
Backups
Intermediate
Networks
Beginner
Networks
Beginner
Support engineer
Expert
Support engineer
Expert
Server Administrator
Expert
Server Administrator
Expert
DataBase
Intermediate
DataBase
Intermediate
Security McAfee
Intermediate
Security McAfee
Intermediate
Networking Software
Expert
Networking Software
Expert

Languages

English

Intermediate

Training and Certifications

Certifications
CISA
Sep 2023
Oracle Database Administrator Associate
Oct 2014

Hobbies and interests

Football, Swimming