Project/Program Manager
Oracle Communications
Total des années d'expérience :16 years, 5 Mois
Project Manager at Oracle Communications Global Business Unit, managing BSS/OSS projects across EMEA.
Experience Summary
-Results-driven project management professional, analytical problem-solver with demonstrated ability to manage large and complex technology projects under the pressure of fast-paced, time-sensitive environments and commercial constraints.
-Managing cross-functional resources smoothly in order to facilitate timely implementations of projects.
-Excellent interpersonal communicator, who effectively interacts with customers and all levels of management.
-Decisive, energetic, focused team leader/player who leads high-performing teams through implementing change and improvements.
Areas of Expertise
Project management methodologies.
Communication management.
Business analysis.
Technology integration management.
Quality management.
Coaching/mentoring.
Client relationship management.
Process improvement.
Problem solving.
Service level agreements development.
Business cases development.
Conflict management.
Role overview
-Managing concurrent multiple projects with different sizes, from initiation till closure.
-Developing and managing customers' requirements.
-Managing vendors and leading project team for delivery.
-Managing project quality and communications with project stakeholders.
-Maintaining financial control of projects.
-Technical expert / consultant, responsible for liaising between all required technical entities involved in the delivery process providing guidance to them.
-Responsible of high level system designs and architectures.
Key Accomplishments:
-Managed the implementation of Oracle UCM enterprise content management system at Vodafone Egypt.
-Managed online balance transfer, postpaid MSISDN Change, e-payments and other propositions.
Onsite Project Manager at Vodafone Egypt Apr 07 - Dec 07
ITWorx Egypt
-Accomplishments:
-Launched Mobile TV service.
-Launched PayBox E-TopUp recharging service for Vodafone dealers, managed POS, Web and J2ME channels of the system and the integration with IN back end.
In progress.
- Graduation grade 84.5% with excellent grade for graduation project. - Graduation project and undergraduate research were prepared with in cooperation with North Dakota state university U.S.