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Alya Al Awadhi, Head - Human Resources & Facilities Management

Alya Al Awadhi

Head - Human Resources & Facilities Management·Emirates College for Advanced Education (ECAE)

United Arab Emirates

Master's degree, Business Administration

Work experience

Total years of experience: 19 years, 1 months

Head - Human Resources & Facilities Management

May 2015 - Present

Emirates College for Advanced Education (ECAE)

Abu Dhabi, United Arab Emirates

May 2015 - Present

Highlights:
• Efficiently managing both, the HR and Facilities Management departments in the college.
• Led and managed the delivery of HR service in support of ECAE’s wider goals.
• Driven the culture change, change management and improved management capability.
• Aligned HR policy and procedure with HRA.
• Developed and implemented the Facilities Management policies and procedures.
• Key role in automating HR and Facilities services in the ADERP portal.
• Distinction of introducing Employee Well- Being program in the college.
• Chair of Risk Management Committee (RMC).
• Member of Humans Resources Committee (HRC), Happiness Team and Business Continuity Project (BCP).

Responsibilities:
HR Management:
• Manage overall HR operations of the company including all aspects of recruitment, employee engagement, coordination for staff training programs, performance management, benefits, compensation and exit process.
• Establish and implement annual HR objectives, budget and programs in line with the College’s strategic plan; render strategic HR advice to the College’s senior and line management.
• Lead the entire recruitment cycle, conduct interviews, onboard new employees, prepare employment contracts and ensure all pre-employment checks, handle employee termination procedure as well as conduct exit interviews.
• Develop training and career development plans for UAE Nationals.
• Provide a fair opportunity for academic staff to pursue their research within the limits of the resources (internal and external) at a department’s disposal.
• Administer the development and implementation of performance management system, performance appraisal program and provide advice and recommendations to management and staff.
• Manage the appointment, performance and development review, grading, oversee the advancement and promotion of staff in line with ECAE’s policies and procedures.

Facilities Management:
• Lead and manage the Facilities Management Department for maintaining all ECAE property/assets and ensure that procurement processes and decisions meet ECAE’s needs and guarantee the most efficient use of public money.
• Prepare the annual development plan for the facility management division, prepare the budget for contracts and small projects and manage all facilities operations to ensure the smooth running of operations at the facility.
• Administer procurement and fiscal management activities including RFPs and contracts, monitor spending on projects, recommend and implement corrective spending plans.
• Lead the team to deliver effective asset and property management including health &safety services to the college.
• Oversee the work of external contractors to ensure terms of agreements are met and work is completed satisfactorily.

Company industry:
Primary, Prep, & Secondary School
Job role:
Human Resources and Recruitment

Manager - Employee Relations

March 2014 - May 2015

Abu Dhabi Vocational Education & Training Institute (ADVETI)

Abu Dhabi, United Arab Emirates

March 2014 - May 2015

Highlights:
• Member of Internal Audit Committee at ADVETI.
• Completion of Al Rawdha Academy merger at ADVETI.
• An active member of the Interview Committee, Investigation Committee as well as Transition Committee at IAT.
• Role modeled optimal employee behaviors and inculcated a team culture of learning and continuous improvement.
• Represented the company as an expert in terms and conditions and contractual matters.
• Significant contribution in the implementation of HR Dept. Process Improvement programs.

Responsibilities:
• Managed an array of functions including Employee Relations (Operations), Compensation and Benefits (Payroll), Professional Development, Emiratization and Public Relations.
• Facilitated employee relations and resolved any HR issues as required to build a positive and engaging work environment.
• Managed all people-related functions delivering information, advice and guidance surrounding generalist HR matters, focused on establishing a positive employer image.

Company industry:
Training & Education Center
Job role:
Human Resources and Recruitment

Manager - Employee Relations

June 2013 - March 2014

Institute of Applied Technology

Abu Dhabi, United Arab Emirates

June 2013 - March 2014

Responsibilities:
• Partnered with the management and HR teams to develop and implement employee relations best practices & programs.
• Maintained updated knowledge of all developments in employment legislation and managed various employee relations issues such as poor performance, disciplinary, terminations, redundancies, negotiating compromise agreements, etc.
• Collated and analyzed employee feedback and revised people programs and policies to generate more positive outcomes.

Company industry:
Primary, Prep, & Secondary School
Job role:
Human Resources and Recruitment

HR Relationship Manager – SME (Emiratization)

May 2006 - May 2012

National Bank of Fujairah

Dubai, United Arab Emirates

May 2006 - May 2012

Highlights and Key HR Projects:
• Introduced the HR Business Partner concept, supported fulfillment of department and business needs as well as achieved the overall bank's target.
• Efficiently nurtured more than 230 internal relationships (Operations and HR).
• Proactively participated in career fairs and raised the profile of the Bank.
• Led efforts to enhance the profile of the bank as a ‘Preferred Employer’ for UAE Nationals.
• Secretary and Key Member of the ‘Corporate Social Responsibilities (CSR) Committee and Emiratization Committee.
• Played a key role in attaining a 40.4% Emiratization target in2011.
• Introduced and managed ‘Management Trainee Program (MTP)’ for UAE National Graduates in Jul 2010
• Formulated Management Trainee Program - MTP 1 and MTP 2 development plans.
• Introduced Career Advancement Program - CAP for UAE National staff in the bank in Jul 2009.
• Collated reports related to Emiratization- TANMIA & EIBFS on a biannual basis & UAE Central report.
• Led HR restructuring process for all staff JDs according to HAY Group evaluation &recommendation.
• Updated HR policies and procedures manual especially in Recruitment & Emiratization sections.
• Contributed to the HR System design.

Responsibilities:
• Developed and implemented an integrated annual HR plan including manpower strategy, training and development strategy, and knowledge transfer and competence development strategy.
• Managed the recruitment, liaised with headhunters (as required), interviewed applicants & selected competent candidates.
• Ensured on-boarding of new hires and ensured employee orientation is effectively conducted by the supervisor.
• Prepared annual department budget, monitored monthly performance against set targets, and undertook measures to eliminate variances.
• Set an annual Emiratization target for each department, managed career planning and development for UAE Nationals.
• Enhanced productivity and efficiency through staff development programs.
• Assisted Training and Development Manager in designing development programs for the existing staff such as Career Advancement Program - CAP, Leadership Program and IRTIQA Program.
• Managed and developed direct reporting staff; bridged management and employee relations by addressing demands, grievances or other issues; resolved employee concerns and conflicts through positive and professional mediation.
• Assisted in the compilation of new investments product data to cover all relevant asset clauses for the individual category of clients. Resolved customer queries related to investments & insurance products.

Company industry:
Banking
Job role:
Human Resources and Recruitment

Education

Abu Dhabi University

January 2017

January 2017

Master's degree, Business Administration

United Arab Emirates

United Arab Emirates University

January 2005

January 2005

Bachelor's degree, English Language & Literature

United Arab Emirates

Skills

Selection
Expert
Selection
Expert
Recruitment
Expert
Recruitment
Expert
Talent Management
Expert
Talent Management
Expert
HR Strategy
Expert
HR Strategy
Expert
Human Capital Management
Expert
Human Capital Management
Expert
HR Budgeting
Expert
HR Budgeting
Expert
Career Planning & Development
Expert
Career Planning & Development
Expert
Succession Planning
Expert
Succession Planning
Expert
Learning and Development
Expert
Learning and Development
Expert
Policies and Procedures
Expert
Policies and Procedures
Expert
Performance Management
Expert
Performance Management
Expert
HR Project Management
Expert
HR Project Management
Expert
HR Strategic Planning
Expert
HR Strategic Planning
Expert
Employee Relations
Expert
Employee Relations
Expert
HR Best Practices
Expert
HR Best Practices
Expert
Emiratization
Expert
Emiratization
Expert
Coaching & Mentoring
Expert
Coaching & Mentoring
Expert
Team Engagement
Expert
Team Engagement
Expert
HRMS System – ERP Oracle
Expert
HRMS System – ERP Oracle
Expert
Literature
Expert
Literature
Expert
English
Expert
English
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Certified Administration and Office Management Professional
Professional Certificate in Selection Interviewing
Certified Trainer Programme
Project Management Professional
Certificate in Learning and Development Management
Certificate in Learning and Development Management
ATD- Instructional Design Certificate
CIPD, CPP Certified Personal Practice Certificate
Jan 2009

Training
International Computer Driving License (ICDL)
Other
Excel Basic to Intermediate, MS Excel
Other
Information Securities, Global Fraud Awareness, Anti-Money Laundering
Other
Performance Management
Other
Nationalization: Attraction and Retention Nationals
Other
Customer Service, Customer Centric Workshop
Other
Train the Trainer
Other
Leadership, Team Building Skills
Other
Job Evaluation, Job Analysis
Other
Coaching and Development
Other
Negotiation and Conflict Resolutions
Other
Business Management, Business Ethics
Other
Workshop on 360 Degree
Other
Diploma in HRM
Other
Basic Disaster Emergency Response
Other
Advanced Disaster Emergency Response
Other
Developing and Implementing Policy for Public Value
Harvard Kennedy’s School
ADSG Inspirational Leadership Program
IMD