Head - Human Resources & Facilities Management
Emirates College for Advanced Education (ECAE)
Total years of experience :17 years, 0 Months
Highlights:
• Efficiently managing both, the HR and Facilities Management departments in the college.
• Led and managed the delivery of HR service in support of ECAE’s wider goals.
• Driven the culture change, change management and improved management capability.
• Aligned HR policy and procedure with HRA.
• Developed and implemented the Facilities Management policies and procedures.
• Key role in automating HR and Facilities services in the ADERP portal.
• Distinction of introducing Employee Well- Being program in the college.
• Chair of Risk Management Committee (RMC).
• Member of Humans Resources Committee (HRC), Happiness Team and Business Continuity Project (BCP).
Responsibilities:
HR Management:
• Manage overall HR operations of the company including all aspects of recruitment, employee engagement, coordination for staff training programs, performance management, benefits, compensation and exit process.
• Establish and implement annual HR objectives, budget and programs in line with the College’s strategic plan; render strategic HR advice to the College’s senior and line management.
• Lead the entire recruitment cycle, conduct interviews, onboard new employees, prepare employment contracts and ensure all pre-employment checks, handle employee termination procedure as well as conduct exit interviews.
• Develop training and career development plans for UAE Nationals.
• Provide a fair opportunity for academic staff to pursue their research within the limits of the resources (internal and external) at a department’s disposal.
• Administer the development and implementation of performance management system, performance appraisal program and provide advice and recommendations to management and staff.
• Manage the appointment, performance and development review, grading, oversee the advancement and promotion of staff in line with ECAE’s policies and procedures.
Facilities Management:
• Lead and manage the Facilities Management Department for maintaining all ECAE property/assets and ensure that procurement processes and decisions meet ECAE’s needs and guarantee the most efficient use of public money.
• Prepare the annual development plan for the facility management division, prepare the budget for contracts and small projects and manage all facilities operations to ensure the smooth running of operations at the facility.
• Administer procurement and fiscal management activities including RFPs and contracts, monitor spending on projects, recommend and implement corrective spending plans.
• Lead the team to deliver effective asset and property management including health &safety services to the college.
• Oversee the work of external contractors to ensure terms of agreements are met and work is completed satisfactorily.
Highlights:
• Member of Internal Audit Committee at ADVETI.
• Completion of Al Rawdha Academy merger at ADVETI.
• An active member of the Interview Committee, Investigation Committee as well as Transition Committee at IAT.
• Role modeled optimal employee behaviors and inculcated a team culture of learning and continuous improvement.
• Represented the company as an expert in terms and conditions and contractual matters.
• Significant contribution in the implementation of HR Dept. Process Improvement programs.
Responsibilities:
• Managed an array of functions including Employee Relations (Operations), Compensation and Benefits (Payroll), Professional Development, Emiratization and Public Relations.
• Facilitated employee relations and resolved any HR issues as required to build a positive and engaging work environment.
• Managed all people-related functions delivering information, advice and guidance surrounding generalist HR matters, focused on establishing a positive employer image.
Responsibilities:
• Partnered with the management and HR teams to develop and implement employee relations best practices & programs.
• Maintained updated knowledge of all developments in employment legislation and managed various employee relations issues such as poor performance, disciplinary, terminations, redundancies, negotiating compromise agreements, etc.
• Collated and analyzed employee feedback and revised people programs and policies to generate more positive outcomes.
Highlights and Key HR Projects:
• Introduced the HR Business Partner concept, supported fulfillment of department and business needs as well as achieved the overall bank's target.
• Efficiently nurtured more than 230 internal relationships (Operations and HR).
• Proactively participated in career fairs and raised the profile of the Bank.
• Led efforts to enhance the profile of the bank as a ‘Preferred Employer’ for UAE Nationals.
• Secretary and Key Member of the ‘Corporate Social Responsibilities (CSR) Committee and Emiratization Committee.
• Played a key role in attaining a 40.4% Emiratization target in2011.
• Introduced and managed ‘Management Trainee Program (MTP)’ for UAE National Graduates in Jul 2010
• Formulated Management Trainee Program - MTP 1 and MTP 2 development plans.
• Introduced Career Advancement Program - CAP for UAE National staff in the bank in Jul 2009.
• Collated reports related to Emiratization- TANMIA & EIBFS on a biannual basis & UAE Central report.
• Led HR restructuring process for all staff JDs according to HAY Group evaluation &recommendation.
• Updated HR policies and procedures manual especially in Recruitment & Emiratization sections.
• Contributed to the HR System design.
Responsibilities:
• Developed and implemented an integrated annual HR plan including manpower strategy, training and development strategy, and knowledge transfer and competence development strategy.
• Managed the recruitment, liaised with headhunters (as required), interviewed applicants & selected competent candidates.
• Ensured on-boarding of new hires and ensured employee orientation is effectively conducted by the supervisor.
• Prepared annual department budget, monitored monthly performance against set targets, and undertook measures to eliminate variances.
• Set an annual Emiratization target for each department, managed career planning and development for UAE Nationals.
• Enhanced productivity and efficiency through staff development programs.
• Assisted Training and Development Manager in designing development programs for the existing staff such as Career Advancement Program - CAP, Leadership Program and IRTIQA Program.
• Managed and developed direct reporting staff; bridged management and employee relations by addressing demands, grievances or other issues; resolved employee concerns and conflicts through positive and professional mediation.
• Assisted in the compilation of new investments product data to cover all relevant asset clauses for the individual category of clients. Resolved customer queries related to investments & insurance products.
