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Alyssa Joyce Andres, PRO, HR & ADMIN

Alyssa Joyce Andres

PRO, HR & ADMIN·Cherry Beans W.L.L.

Qatar

Bachelor's degree, Business Administration major in Human Resource Development Management

Work experience

Total years of experience: 10 years, 11 months

PRO, HR & ADMIN

October 2021 - Present

Cherry Beans W.L.L.

Al Wakrah, Qatar

October 2021 - Present

 Driving to government offices, banks, embassies, and other company-
related services.
 Application and renewals of company licenses, visas, resident permits,
health cards, health certificates, and official documents required by the
ministry.
 Track document expiration dates and ensure timely renewals.
 Processing of recruitment and selection, employee records, and
compliance with labor law.
 Ensuring employee relations and performance management.
 Assist employees with government-related procedures and
documentation.
 Managing salaries and benefits in compliance with labor law.
 Preparing employment contracts and transfers.
 Arrange travel, accommodations, and schedules.
 Prepare reports, letters, and official correspondence.
 Monitor office and accommodation maintenance, utilities, and assets.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

FRONTDESK / CASHIER / WAITRESS

September 2017 - November 2019

Hareem Al-Sultan Hospitality / Diet-Way

Al Wakrah, Qatar

September 2017 - November 2019

 Food and Beverage Frontliner
 Providing excellent customer service
 Answering phone calls, walk-in orders, and inquiries
 Assisting and Serving Customers
 Receiving incoming payments
 Handling and Managing Complaints
 Cleaning the area and packing orders
 Monitoring product stock levels and expiry dates
 Ensuring Compliance with Food Handling Requirements
 Monitoring and reporting of sales

Company industry:
Catering, Food Service, & Restaurant

DATA CONTROLLER / FRONTLINER

February 2015 - August 2017

HDMF (Pag-Ibig)

Imus, Philippines

February 2015 - August 2017

 Monitoring of incoming payments
 Allocation of payments to subsidiary Ledger
 Counter teller and client servicing
 Answering clients inquiries and complaints
 Providing details of loan payments and contributions
 Reconciliation of Payments and Accounts Analysis
 Monitoring and Reporting

Company industry:
Public Administration

CASHIER / PHARMACIST ASSISTANT

May 2014 - October 2014

Watsons Philippines

Imus, Philippines

May 2014 - October 2014

 Providing excellent customer service
 Handling and reporting cash and card transactions
 Monitoring of products expiration dates
 Assisting the Pharmacist by serving medicines purchase
 Assisiting and monitoring of stock levels

Company industry:
Pharmaceutical Manufacturing
Job role:
Sales

FINANCE STAFF

December 2012 - June 2013

Crown Asia Properties Inc

Manila, Philippines

December 2012 - June 2013

 Receiving of Incoming payments of clients.
 Ensuring the correct details of the cheque and cash receipt.
 Organizing and Filling of Receipts.
 Deposits of daily income such as cash and cheque.

Company industry:
Real Estate
Job role:
Accounting and Auditing

SECRETARY RELIEVER

June 2012 - August 2012

University of Perpetual Help System Dalta

Bacoor, Philippines

June 2012 - August 2012

 Filing and Encoding of Students Data
 Receiving, making and posting of letters
 Assisting of Students and Professors

Company industry:
Primary, Prep, & Secondary School
Job role:
Secretarial

Education

University of Perpetual Help System Dalta

April 2012

April 2012

Bachelor's degree, Business Administration major in Human Resource Development Management

Philippines

Skills

ADMINISTRATIVE FUNCTIONS

Intermediate

BUSINESS ADMINISTRATION

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

EMAIL MANAGEMENT

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

MANAGEMENT

Intermediate

MICROSOFT EXCEL

Intermediate

PERSONNEL SELECTION

Intermediate

POINT OF SALE

Intermediate

Languages

English

Expert

Arabic

Beginner

Training and Certifications

Certifications
Providing Table Service (TESDA)
Has driving license

Hobbies and interests

Playing Volleyball, Travels, Singing and Driving

- Caddette officer in High school days - loyalty awardee