Alyssa Umanos

Design and implement business features using Python and Infor-
proprietary tools like Landmark and Infor OS (which is a cloud operating
platform of business services).
Provision, maintain, and troubleshoot server infrastructure (Amazon Linux,
AWS EC2) across Dev, QA, and Client environments — including
Java/Python environment management and ION Grid stability.
Support client migration from legacy ERP systems by managing server
pipelines and ensuring environment stability.
Championed Agile methodologies by introducing story pointing and
sprint estimation techniques, improving team delivery consistency.
Perform code reviews and unit testing to maintain software quality.
Produce and maintain technical documentation, process guides, and
product specs for the team.
Manage AWS infrastructure costs by monitoring resource usage and
optimizing server configurations to reduce operational overhead..
Provide first-line infrastructure support via the Infra Help Desk, ensuring
prompt resolution of server and environment issues.
Technical Lead and Project Owner for the Migration Archive Tool and
Customer Readiness Assessment (CRA) initiatives in Manila.
Conducted knowledge transfer sessions for onboarding team members
and led end-user enablement sessions, successfully transitioning full
operational ownership of the migration archive tool to end-users.
Perform client Data Archiving and Customer Readiness Assessment
within expected timeframes and troubleshoot issues as they arise. These
tools are automation tools built on Python to help our clients with their
transitioning from legacy system.
Developed a unified UI for the Migration Archive Tool using Java and
Landmark Pattern Language (LPL); engineered the integration to trigger
backend Python automation scripts via Infor API Gateway for end-to-end
data archiving.
Supported critical go-lives for client migrations from legacy system.
Managed routine server standups, drive size increases, and database
user requests to maintain 100% operational uptime.
Acted as the Scrum Master for the DevOps team (Manila & US),
facilitating all core ceremonies including Sprint Planning, Daily Stand-
ups, Reviews, and Retrospectives.
Facilitate monthly Scrum Master Huddles with Development and QA
Scrum Masters to share our experiences, align project timelines, resolve
cross-team dependencies, and standardize Agile processes across the
organization.

Design and implement business features using Python and Infor-proprietary tools (Landmark, Infor OS).
Provision, maintain, and troubleshoot AWS infrastructure (EC2, Amazon Linux) across Dev, QA, and Client
environments.
Support client migration from legacy ERP systems by managing server pipelines and ensuring environment
stability.
Lead DevOps team (Manila & US) as Scrum Master; facilitate sprint ceremonies, story pointing, and cross-team
coordination.
Technical Lead and Project Owner for Migration Archive Tool and Customer Readiness Assessment initiatives.
Engineered unified UI for Migration Archive Tool using Java and LPL; integrated Infor API Gateway for
backend automation.
Perform code reviews, manage AWS infrastructure costs, and maintain 100% operational uptime.
Managed SAP Ariba P2P and Guided Buying account; progressed from entry-level analyst to Build Lead.
Built automation tool that reduced recurring 100-hour manual process to under 1 hour; formally adopted across
projects.
Led root cause analysis effort; resolved ~80% of open backlog tickets and produced team-wide resolution
playbooks.
Co-developed multiple internal tools reducing manual effort, minimizing errors, and improving delivery
consistency.
Served as manual testing lead; recognized for thoroughness, timely defect reporting, and complete
documentation.

Worked on a long-running SAP Ariba (P2P and Guided Buying) account, growing from entry-level analyst to Build Lead.
As Build Lead, managed delivery of work requests from intake to deployment, coordinated with Functional Architects, and
oversaw testing and documentation.
Led root cause analysis effort that resolved ~80% of open backlog tickets and produced team-wide resolution playbooks.
Built an automation tool that cut a recurring 100-hour manual development task to under 1 hour — formally adopted by the
client and extended to other projects.
Co-developed multiple internal tools reducing manual repetitive work, minimizing errors, and improving team productivity.
Served as manual testing lead — recognized for thoroughness, timely defect reporting, and complete test documentation on
complex change requests.