Amal Abdel Hameed Shawer, Sales Manager

Amal Abdel Hameed Shawer

Sales Manager

Property Finder

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Accounting and Business Management
Expérience
18 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 6 Mois

Sales Manager à Property Finder
  • Émirats Arabes Unis - Dubaï
  • janvier 2021 à avril 2021

Achievements:
•Overachieved team’s target in February.
•Signed new customers with the team.
•Won back lost customers and increased their spending budget.

Tasks:
•Lead the team to sign new customers in the assigned areas
•Increase company’s market share in the Northern Emirates
•Increase clients’ spending in the Northern Emirates
•Motivate and support the team to improve their skills and knowledge.

Project Manager à Look for Spot
  • Émirats Arabes Unis - Abu Dhabi
  • janvier 2020 à mai 2020

Achievements:
•Created and prepared a new idea for the company App to increase the number of customers
•Increased Instagram followers and awareness of the company

Tasks:
•Sign new food trucks for the current and new locations.
•Arrange the new locations ( Designs - customers - etc..).
•Update the current Mobile App.

Head of Account Management- Sharjah & Ajman à Talabat
  • Émirats Arabes Unis - Dubaï
  • juin 2018 à novembre 2019

Achievements:
•Led the Account Management team to overachieve their targets every month
•Launched new areas in Sharjah & Ajman
•Established coaching meetings for the team to improve their skills

Tasks:
•Leading a team of Account Managers dedicated to meeting the operational needs of the assigned portfolio.
•Manages the performance and coaching of team members.
•Set Targets, Develop strategies, and Goals for the team.
•Ensure achieving the team’s targets.
•Coordinate with all Departments (Marketing, Logistics, Finance, etc..) to maintain a smooth workflow.
•Analyze team Portfolio and assign new accounts to the team.
•Prepare weekly/monthly reports for the team.
•Handle day-to-day work with the team and the partners.

Account Manager à Talabat
  • Émirats Arabes Unis - Dubaï
  • janvier 2016 à juin 2018

Achievements:
•Built a strong relationship with the restaurants across UAE
•Renegotiated the contracts and increased the commission by 50%
•Increased my portfolio’s orders by 400+%
•Switched 80% of my portfolio to Talabat Go

Tasks:
•Selling products to the partners (Advertising, Marketing, etc) to increase their sales and the company’s revenue.
•Handle day-to-day work with the partners.
•Work with partners on campaigns and promotions.

Business Development Manager à Gargash Insurance Services LLC
  • Émirats Arabes Unis - Dubaï
  • juin 2015 à décembre 2015

•Selling insurance services by establishing contact and developing relationships with prospects
•Maintaining a professional relationship with clients by providing support, information, and guidance
•Planning and working to achieve sales targets
•Negotiating terms of an agreement and closing deals
•Identifying new markets and business opportunities

Business Development Executive à Comguard FZ LLC Company
  • Émirats Arabes Unis - Dubaï
  • décembre 2013 à février 2015

Achievements:
•Increased my portfolio in Oman and Bahrain by acquiring new partners.
•Supported my partners in closing deals with their customers and increased their sales.
•Developed opportunities to cross-sell products to existing clients.

Tasks:
•Work closely with multiple partners across GCC to increase their sales.
•Preparations on partner events and end-user events (GITEX etc.)
•Prepare weekly and monthly reports.

Customer Service Representative à Teleperformance Company
  • Egypte - Le Caire
  • mars 2012 à décembre 2012

•Coached and Supported new joiners.
•Provided excellent customer service experience.
•Handled and resolved customers complaints.
•Provided customers with product and service information.
•Up-selling products to the customers.

Brand Manager à ISIS Company - SEKEM Group
  • Egypte - Le Caire
  • janvier 2008 à février 2012

Achievements:
•Launched new products in the market in different sections.
•Updated the packing design of the products
•Established targeted customer chapters to gather customers’ needs and feedback to develop a positive customer experience

Tasks:
•Develop marketing campaigns and manage the implementation to meet business objectives
•Create Brand Visual Identity and ensure adherence to regulatory and brand compliance policy
•Manage the Marketing Budget
•Manage the production of all ATL and BTL marketing communications material

Marketing Coordinator à ISIS Company - SEKEM Group
  • Egypte - Le Caire
  • janvier 2001 à janvier 2008

Achievements:
•Developed & evaluated promotional programs.
•Detected and reported customers' complaints through weekly market visits.

Tasks:
•Monitor marketing promotions with the sales team.
•Monitor stock inventory to support special marketing events.
•Monitor all BTL activities relative to the product line and briefs suppliers to develop communication materials.

Éducation

Baccalauréat, Accounting and Business Management
  • à Ain Shams University
  • juin 2006

Accounting and Business Management

Specialties & Skills

Team Management
Key Account Management
Partner Relations
Relationship Manager
Account Management
MS PowerPoint: "English & Arabic"
MS Word: "English & Arabic"
MS Excel: "English & Arabic"
Meeting deadlines
Team Leadership
Relationship Management
Project Management
Communication Skills
Negotiation Skills
Problem Solving

Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

Presentation Skills (Certificat)
Date de la formation:
November 2008
Mini MBA in Marketing (Certificat)
Date de la formation:
June 2007

Loisirs

  • Music
  • Socializing
  • Studying
  • Reading
  • Travelling