Amal AlabdAllah, Customer Care Specialist

Amal AlabdAllah

Customer Care Specialist

Kingdome Hospital

Location
Saudi Arabia - Riyadh
Education
High school or equivalent, High School
Experience
4 years, 3 Months

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Work Experience

Total years of experience :4 years, 3 Months

Customer Care Specialist at Kingdome Hospital
  • Saudi Arabia - Riyadh
  • May 2015 to March 2017

Main duties:
To process new files for patients and to document financial transactions by entering account information.
Duties also include recommending financial actions by analyzing accounting options.

أخصائية علاقات المرضى at Suliman Alhabib Hospital
  • Saudi Arabia - Riyadh
  • January 2014 to February 2015

متابعة مشاكل المرضى وتوجيههم إلى الأقسام المناسبة والعمل على جميع برامج الميكروسوفت أوفيس، ارسال الخطابات الرسمية، إدارة وتنظيم المواعيد، تصفيات خاصة ببعض أقسام المستشفى.

Pharmacy Assistant at Saudi German Hospital
  • Saudi Arabia - Riyadh
  • February 2011 to March 2012

Pharmacy assistants work as part of a pharmacy team under the direction of a registered pharmacist. The work includes:

- taking in and handing out prescriptions
dispensing prescriptions
- using computer systems to generate stock lists and labels
- ordering items
- receiving, loading, unloading deliveries
- delivering medicines to other parts of a hospital or health center.
- selling over-the-counter medicines
- answering customers questions face to face or by phone
- pre-packing, assembling and labeling medicines
preparing medicines
- referring problems or queries to the pharmacist

Education

High school or equivalent, High School
  • at Aisha Bint AbiBaker Highschool
  • June 2010

Specialties & Skills

Management
Marketing
Computer Skills
Customer Focus
Customer Service
Management
Time Management

Languages

English
Intermediate
Arabic
Native Speaker