أمل الصفار

Preparing signed Terms of Business Agreements for Brokers.
•Building and maintaining relationships with clients.
•Working closely with Account Managers and Sales Support Consultants.
•Collecting Completed Documents from broker to start up new business or renewals.
•alerting the sales team to opportunities for further sales within key clients.
•Letting customers know about other products the company offers.
•Attending meetings with clients to build relationships with existing accounts.
•Updating the CRM and ensuring account managers are aware of changes within clients.
•Passing leads to the sales team and following up on progress.
•Liaising with internal departments to ensure client needs are fulfilled effectively.

Lead a team of Station Agents and Customer Service Agents to deliver a safe, reliable, world class and customer focused station and Train services.
•Ensuring that the station facilities are in a safe and good working order.
•Provide effective communications and information with internal and external parties in an efficient and timely manner.
•Deliver public announcements and ensure all train and station information is correct, clear and up to date.
•Responsible for the efficient and safe evacuation of station premises in the event of fire or other emergency situations.
•Monitor and maintain station operational status and ensure the safety and comfort of passenger movement within the station premise.
•to make sure that all staff are smartly presented and fully briefed prior to the start of shift.
•Provide ticket sales, train services information and respond to passenger enquiries.
•Managing and overseeing cash collection, management and reconciliation in the station when required.
•Prepare incident/accident reports and inform concern authorities.
•Meet and greet customers and provide a high level of customer service.
•HSQE Responsibilities.
•Awareness of the Integrated Management System and the content of the Environment, Quality, Health & Safety and Information Security Policy Statements.
•Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental.

Obtains client information by answering telephone calls, interviewing clients to verifying information.
•Determines eligibility by comparing client information to requirements.
•Establishes policies by entering client information and confirming pricing.
•Maintains communication equipment by reporting problems.
•Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
•Accomplishes sales and organization mission by completing related results as needed.

Making sure of the safety of the people, especially children.
•To ensure of all equipment’s working normal before operation.

Selling perfume.
•Promoting varieties of product.
•Providing information of the pricing and product to the customers.
•Target oriented.

Disposing cheques professionally.
•Helping customer service staff with paper works and office work.