أمل شقير, E-commerce Assistant

أمل شقير

E-commerce Assistant

By Lana Yassine

البلد
لبنان - بيروت
التعليم
بكالوريوس, Bachelor's Degree in Business Management
الخبرات
3 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 2 أشهر

E-commerce Assistant في By Lana Yassine
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ أكتوبر 2023

• Efficiently process orders and ensure proper packaging for shipment.
• Maintain organized inventory and conduct regular stock counts to optimize levels.
• Promptly respond to customer inquiries via Instagram DMs and email.
• Assist in editing tasks on Shopify to improve product listings.
• Support invoicing processes with accuracy and attention to detail.
• Assist with general administrative tasks to uphold operational efficiency.
• Collaborate with the team to devise and implement strategies for enhancing customer engagement and satisfaction.
• Conduct Market Research to identify the market trends, the key market competitors, and find new methods to increase the visibility of the retail business.
• Develop efficient marketing strategy and execute it to enhance sales and maximize the profit, while increasing brand awareness and reputation.
• Conduct a comparative analysis regarding past and present sales to identify any strengths, weakness, opportunities, and risks. Conduct a risk assessment study to find new opportunities and integrate sustainable long-term strategies.

Talent Manager في The Volunteer Circle
  • لبنان - بيروت
  • يونيو 2022 إلى مايو 2023

• Reached out to new applicants to motivate them to apply for suitable job or volunteer opportunities.
• Screened and assessed candidates profiles to match them with appropriate opportunities.
• Served as a bridge between various stakeholders and candidates involved.
• Contributed insights to the Monthly Growth Report and Annual Impact Report, implementing key learnings.
• Articulated The Volunteer Circles value proposition and societal impact to community stakeholders.
• Organized and oversee calls with volunteers or NGOs as necessary.
• Identified potential partners to expand impact services through social media, networking events, workshops, and programs.
• Worked closely with the team and participated in all team meetings, tracked schedules and deadlines, and followed up on important tasks.

Merger & Acquisition Intern (remote) في Valsoft
  • كندا - Montreal
  • نوفمبر 2021 إلى أكتوبر 2022

•Understood the corporation’s process and requirements and integrating sets of data into frameworks used to
develop practical solutions as well as technical assistance.
• Conducted thorough research to identify prospective software companies for inclusion in Valsofts database.
• Updated Salesforce database with relevant information as needed.
• Compiled detailed industry reports focusing on specific verticals within the software industry.

District Delegate/Secretary في Donner Sang Compter
  • لبنان - بيروت
  • ديسمبر 2020 إلى مارس 2022

•Managed district volunteers and organizing weekly meetings for updates. Take full minutes of meetings,
events and activities done by the volunteers. Coordinate between the clubs of the district.
• Assisted with organizing blood-drives and related activities. Handled the data entry on the CRM during the
events.

Call Center Operator في Donner Sang Compter
  • لبنان - بيروت
  • أكتوبر 2021 إلى فبراير 2022

•Receive blood demands from patients in need and log them on Microsoft Dynamics 365 CRM.
•Call blood donors registered on the database to secure blood demands.
•Update necessary donors’ information on the database when needed.
•Clean data for the database on monthly basis.

الخلفية التعليمية

بكالوريوس, Bachelor's Degree in Business Management
  • في Lebanese International University
  • يناير 2021

Specialties & Skills

Management
Teamwork
TEAM MANAGEMENT
Data Entry
Customer Service
Microsoft Office
Communication and Negotiation
Leadership and Team Management
Problem Solving
Decision Making
Adaptability
EDITING
CUSTOMER SERVICE
Time Management

اللغات

الانجليزية
متمرّس
العربية
متمرّس
الفرنسية
متمرّس