E-commerce Assistant
By Lana Yassine
Total years of experience :3 years, 2 Months
• Efficiently process orders and ensure proper packaging for shipment.
• Maintain organized inventory and conduct regular stock counts to optimize levels.
• Promptly respond to customer inquiries via Instagram DMs and email.
• Assist in editing tasks on Shopify to improve product listings.
• Support invoicing processes with accuracy and attention to detail.
• Assist with general administrative tasks to uphold operational efficiency.
• Collaborate with the team to devise and implement strategies for enhancing customer engagement and satisfaction.
• Conduct Market Research to identify the market trends, the key market competitors, and find new methods to increase the visibility of the retail business.
• Develop efficient marketing strategy and execute it to enhance sales and maximize the profit, while increasing brand awareness and reputation.
• Conduct a comparative analysis regarding past and present sales to identify any strengths, weakness, opportunities, and risks. Conduct a risk assessment study to find new opportunities and integrate sustainable long-term strategies.
• Reached out to new applicants to motivate them to apply for suitable job or volunteer opportunities.
• Screened and assessed candidates profiles to match them with appropriate opportunities.
• Served as a bridge between various stakeholders and candidates involved.
• Contributed insights to the Monthly Growth Report and Annual Impact Report, implementing key learnings.
• Articulated The Volunteer Circles value proposition and societal impact to community stakeholders.
• Organized and oversee calls with volunteers or NGOs as necessary.
• Identified potential partners to expand impact services through social media, networking events, workshops, and programs.
• Worked closely with the team and participated in all team meetings, tracked schedules and deadlines, and followed up on important tasks.
•Understood the corporation’s process and requirements and integrating sets of data into frameworks used to
develop practical solutions as well as technical assistance.
• Conducted thorough research to identify prospective software companies for inclusion in Valsofts database.
• Updated Salesforce database with relevant information as needed.
• Compiled detailed industry reports focusing on specific verticals within the software industry.
•Managed district volunteers and organizing weekly meetings for updates. Take full minutes of meetings,
events and activities done by the volunteers. Coordinate between the clubs of the district.
• Assisted with organizing blood-drives and related activities. Handled the data entry on the CRM during the
events.
•Receive blood demands from patients in need and log them on Microsoft Dynamics 365 CRM.
•Call blood donors registered on the database to secure blood demands.
•Update necessary donors’ information on the database when needed.
•Clean data for the database on monthly basis.